Mobile IT Support Engineer

Experis - ManpowerGroup; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Mobile IT Support Engineer to join its dynamic team. This role offers the opportunity to provide hands-on IT support across the Southwest and South Wales, ideal for those who enjoy travel and problem-solving. You'll deliver exceptional customer service while maintaining high standards of documentation and support. This position not only allows for professional growth in a flexible environment but also offers the autonomy of a mobile role, making it perfect for individuals eager to advance their careers in IT support.

Qualifications

• Full UK driving licence and access to a reliable vehicle.
• Excellent knowledge of Microsoft technologies.

Responsibilities

• Provide mobile IT support across a regional area.
• Deliver software and hardware support, including troubleshooting.
• Build strong relationships with clients to ensure satisfaction.

Skills

Microsoft Windows 7/10/11

Office 365

Communication Skills

Problem-Solving

Job description

Mobile IT Support Engineer - Southwest & South Wales
Location: Mobile Role - Covering Worcestershire, Gloucestershire, Southwest England & South Wales

Contract | Full-Time | Own Vehicle Required

We're seeking a flexible, driven, and customer-focused Mobile IT Support Engineer to join a growing technical support team.

In this varied role, you'll be providing hands-on IT support to multiple clients across the Southwest and South Wales region. Ideal for someone who enjoys travel, problem-solving, and delivering exceptional customer service in dynamic environments.

Key Responsibilities:

• Provide mobile IT support across a regional area, travelling between client sites as required.
• Deliver a mix of software and hardware support, including troubleshooting, break-fix, and installations.
• Act as the face of the support team, building strong relationships with clients and ensuring high levels of customer satisfaction.
• Maintain accurate documentation of support work and follow escalation procedures as needed.
• Participate in an on-call rota when requested (subject to business need).

Essential Skills & Experience:

• Full UK driving licence and access to a reliable vehicle.
• Excellent working knowledge of Microsoft technologies - Windows 7/10/11, Office 365.
• Strong communication skills with a professional, customer-first approach.
• Ability to work both independently and as part of a wider support team.
• Eligible for Government and customer-specific security clearances (essential).

Desirable:

• Hardware break-fix experience (training can be provided if needed).
• Experience supporting users in a field-based or multi-site environment.

Contract Details:

• £155 Per Day (Inside IR35)
• 7 Month Contract Length
• Travel - Onsite (Various Sites)
• Eligible for Clearance

This is a fantastic opportunity for someone looking to grow their career in IT support while enjoying the variety and autonomy of a mobile role.

Please apply for immediate consideration.