Senior CFD Support Engineer - M-Star

Jobgether; United Kingdom; Remote; GBP 50,000 - 90,000; Full time

Job summary

An innovative talent matching platform is seeking a Senior CFD Support Engineer to provide expert technical support for M-Star CFD software. This role combines hands-on modeling with strategic customer support, ensuring high satisfaction across the life sciences, chemical, and materials industries. You will deliver advanced simulation solutions, lead software demonstrations, and collaborate with engineering teams to enhance product capabilities. With opportunities for international travel and access to cutting-edge scientific tools, this position offers a dynamic work environment where your expertise will make a significant impact.

Benefits

Flexible remote work environment

Opportunities for international travel

Access to advanced scientific tools

Private health insurance

Life insurance

Learning and development support

Qualifications

• Extensive experience in computational fluid dynamics and scientific modeling.
• Hands-on experience with C++, Python, and scientific tools.

Responsibilities

• Deliver advanced CFD modeling and simulation solutions tailored to customer needs.
• Act as the primary technical contact for customer support and troubleshooting.

Skills

Computational Fluid Dynamics (CFD)

Customer Support

C++

Python

Scientific Modeling

Communication Skills

Education

Master's or PhD in Physics

Master's or PhD in Mathematics

Master's or PhD in Engineering

Tools

JIRA

Salesforce

Confluence

SolidWorks

NX

Job description

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About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

About the Role: Senior CFD Support Engineer - M-Star

Location: Ireland or United Kingdom

We are seeking a Senior CFD Support Engineer to serve as a key technical advisor and subject matter expert in M-Star CFD software. The ideal candidate will have extensive experience in computational fluid dynamics, scientific modeling, and a passion for customer support. This role involves providing advanced technical support, leading software demonstrations, managing simulations, and contributing to R&D efforts. You will work closely with clients across the life sciences, chemical, and materials industries, ensuring high customer satisfaction. This is a customer-facing role combining hands-on modeling with strategic support, with occasional travel across Europe.

Accountabilities:

1. Deliver advanced CFD modeling and simulation solutions tailored to customer needs across the EMEA region.
2. Develop and present software demonstrations and provide expert advice during evaluations and onboarding.
3. Act as the primary technical contact for customer support, troubleshooting, and issue resolution.
4. Collaborate with engineering teams to validate software capabilities and support development.
5. Host office hours and training sessions to support customer learning.
6. Create technical documentation, training materials, and internal knowledge base articles.
7. Maintain records of support activities and contribute to product improvements based on feedback.

Requirements:

• Master's or PhD in Physics, Mathematics, Engineering, or related fields.
• Expertise in CFD, process modeling, and simulation, especially in life sciences or pharma.
• Hands-on experience with C++, Python, and scientific tools (e.g., JIRA, Salesforce, Confluence).
• Excellent communication and customer support skills.
• Familiarity with fluid transport phenomena, digital twins, or reaction modeling is a plus.
• Knowledge of SDLC, QMS, and regulatory practices like GMP/GLP is beneficial.
• Experience with solid modeling tools (e.g., SolidWorks, NX) and experimental setups is a plus.

Benefits:

• Flexible remote work environment.
• Opportunities for international travel and collaboration.
• Access to advanced scientific and engineering tools.
• Private health and life insurance.
• Learning and development support.
• Work with leading scientists and engineers globally.

Additional Information:

This job is posted on behalf of a partner company. Applications go through an AI-powered 3-step screening process, selecting the top 5 candidates based on CV and LinkedIn analysis. Top candidates will be notified within 7 days. If not selected, your profile may be considered for other opportunities. Thank you for your interest!