Mobile Cover Receptionist

LAH Property Marketing; Liverpool City Region; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company is seeking a Mobile Cover Receptionist for flexible shifts in Manchester. This role is essential for providing top-notch reception services in the absence of permanent staff. Successful candidates will exhibit excellent customer service skills, a positive attitude, and adaptability, contributing to a welcoming environment for all clients and tenants.

Qualifications

• Strong team spirit and calm under pressure.
• PC literate with social media competence.

Responsibilities

• Provide temporary reception cover and greet visitors professionally.
• Manage couriers and post effectively.
• Maintain the reception area's presentation.

Skills

Positive attitude

Flexibility

Customer service

Communication skills

Presentation

Job description

Department: Temporary Cover Receptionist

Location: Manchester

Compensation: £12.60 / hour

Description

Mobile Cover Receptionist

Location: Manchester

Salary: £12.60 per hour

Are you looking for a dynamic and flexible role that allows you to showcase your exceptional reception skills? Look no further! We are currently seeking a Front of House Reception – Mobile Cover Representative to join our team.

As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can-do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients' and tenants' expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management:

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem-solving
  

Additional Tenant Experience:

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site's added value/promotional events and be prepared to support as required
  
  

Skills, Knowledge and Expertise

• Positive attitude and a can-do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous