Mobile Cleaning Supervisor

Kingdom Services Group Ltd; Herriard; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company vehicle provided.

Full training and ongoing development.

Career progression opportunities.

Supportive management team.

Job summary

Kingdom Services Group Ltd is seeking a Mobile Supervisor to support multiple customer sites across the South, South West and Wales region. The role requires a full UK driving licence, strong customer service skills and the ability to travel between sites daily.

The position involves audits, inspections, compliance checks and ensuring service standards are met. A professional, proactive approach and the ability to work independently are essential.

Qualifications

• Strong communication and customer service skills essential.
• Excellent organisational and time management abilities required.
• Ability to work independently across multiple locations.
• Full UK driving licence and flexible travel required.
• Five-year checkable work history and right to work in the UK.

Responsibilities

• Conduct regular site visits, audits, inspections and compliance checks.
• Monitor colleague performance and provide coaching and support.
• Ensure sites operate in line with contractual, regulatory and company standards.
• Complete site documentation checks and record-keeping.
• Support training compliance and operational readiness.
• Provide absence cover to maintain service continuity.
• Identify, report and escalate risks, incidents and service concerns.
• Resolve operational issues quickly and professionally.
• Maintain company vehicles and assets per procedures.
• Complete customer requests and chargeable services as needed.
• Build relationships with customers and colleagues.
• Produce reports and management information when required.

Skills

Strong communication

Customer service

Organisational skills

Time management

Attention to detail

Independent working

Job description

Location: Baskingstoke and surrounding areas

Salary: £28,072.09 per annum

Hours: 40 Hours per Week, Monday to Friday (Hours as Required)

The Role

We are seeking a professional, customer-focused Mobile Supervisor to support multiple customer sites across the South, South West and Wales region.

As a Mobile Supervisor, you will act as a uniformed ambassador for Kingdom, ensuring exceptional service delivery, operational compliance and customer satisfaction. You will travel between sites conducting audits, inspections and compliance checks, supporting colleagues, providing absence cover and ensuring service standards are consistently maintained.

This is a varied and rewarding role for someone who enjoys working independently, solving problems and building strong relationships with both customers and colleagues.

Key Responsibilities

• Conduct regular site visits, audits, inspections and compliance checks.
• Monitor colleague performance and provide coaching and support.
• Ensure sites operate in line with contractual, regulatory and company standards.
• Complete physical checks of site documentation and records.
• Support training compliance and operational readiness.
• Provide planned and unplanned absence cover to maintain service continuity.
• Identify, report and escalation risks, incidents and service concerns.
• Resolve operational issues quickly and professionally.
• Maintain company vehicles and assets in line with company procedures.
• Complete one-off customer requests and additional chargeable services.
• Build positive relationships with customers and colleagues.
• Produce accurate reports and management information when required.

Essential Requirements

• Full UK Driving Licence.
• Minimum 2 years' experience in a similar supervisory role within a service-led environment.
• Strong communication and customer service skills.
• Excellent organisational and time management abilities.
• Ability to work independently across multiple locations.
• Strong attention to detail and commitment to compliance.
• Flexible approach to working hours and travel.
• Full five-year checkable work history.
• Right to work in the UK.

What You'll Bring

• A positive and professional attitude.
• Excellent customer service skills.
• A proactive approach to problem-solving.
• Reliability, flexibility and accountability.
• Strong attention to detail.
• A process-driven and compliance-focused mindset.
• The ability to lead by example and support colleagues effectively.
• A commitment to Kingdom's CARE values.

Benefits

• Company vehicle provided.
• Full training and ongoing development.
• Career progression opportunities.
• Supportive management team.
• Opportunity to work across a diverse customer portfolio.

If you are a motivated supervisor who takes pride in delivering outstanding customer service and maintaining high operational standards, we would love to hear from you.