Mobile Branch Manager

Timpson Group; Royal Tunbridge Wells; Hybrid; GBP 26,520 - 27,560; Full time

Benefits offered by this job

Free holiday homes

Achievable uncapped bonuses

Discount card for colleagues

Extra day off for your birthday

Regular social events

Mental health support

Job summary

Timpson Group is seeking a Mobile Branch Manager to oversee operations across multiple branches in Tunbridge Wells and surrounding areas. This role requires experience in retail or hospitality and strong customer service skills.

You will ensure compliance with policies, provide support when needed, and promote a positive environment. Benefits include uncapped bonuses, free holiday homes, and ongoing training.

Qualifications

• Experience in retail or hospitality.
• Excellent verbal and written communication skills.
• Ability to work unsupervised and in a team.

Responsibilities

• Oversee operations in multiple branches.
• Ensure compliance with policies and procedures.
• Provide flexible support to branches as needed.

Skills

Organisational skills

Customer service skills

Time management skills

Communication skills

Problem-solving skills

Job description

(Part of Timpson Group Limited) Are you ready to embark on a rewarding new career? If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you. Join Johnson's Dry Cleaners, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

Position

• Job Title: Mobile Branch Manager
• Location: Tunbridge Wells (and surrounding area)
• Job Type: Permanent / Temporary / Full Time / Part Time
• Pay: Starting at £26,520 per annum, increasing to £27,560 per annum following a successful trial period. Uncapped weekly bonus available.
• Hours: 40 hours over 5 days, including weekends, with some overtime available when trained.
• Coverage: Must cover multiple branches in surrounding areas. A full driver’s licence and mode of transport are essential.

Job Description

• Oversee operations in various branches and provide a relief service to any branch within the area when a colleague is absent.
• Ensure policies and procedures are complied with and promote a positive working environment through proper training and assessment.
• Operate flexibly across a broad range of activities to support the company’s need to adapt to change and provide a first‑class service.
• Work closely with Area Managers and Area Development Managers to ensure effective running of the area.
• Complete an act of kindness for customers or colleagues every day.

What We Offer

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24‑hour helpline

Who We’re Looking For

• Excellent organisational skills and ability to plan effectively, prioritising accordingly.
• Excellent customer service skills.
• Effective time‑management skills.
• Excellent written and verbal communication skills.
• Team player / leader.
• Ability to work unsupervised.
• Analytical and problem‑solving skills.
• Demonstrate team spirit and provide motivation among staff and the field team.
• Set standards by leading by example.
• Clearly demonstrate and communicate plans and objectives in meetings.

Who We Are

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high‑quality laundry and dry‑cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

At Johnsons, we celebrate diversity and welcome applicants from all backgrounds, including ex‑offenders.