Mobile Branch Manager

Timpson Group; Coventry; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Free holiday homes

Uncapped bonuses

Discount card

Job summary

Johnson’s Dry Cleaners, part of the Timpson Group, is seeking a Mobile Branch Manager to oversee operations across Coventry and surrounding branches. This role requires a full driving license and the ability to travel between sites.

40 hours over 5 days, including weekends, with some overtime. Starting salary £27,456 per year, increasing to £28,080 after a successful trial, plus an uncapped weekly bonus. You will lead branch teams and ensure excellent customer service.

Qualifications

• Excellent customer service skills.
• Excellent organisational skills and ability to plan effectively.
• Excellent written and verbal communication skills.
• Team Player / Leader with ability to work unsupervised.
• Analytical and problem-solving abilities.

Responsibilities

• Oversee operations in multiple branches and provide relief coverage within the area.
• Ensure company policies and procedures are followed to deliver excellent customer service.
• Work with Area Managers to ensure smooth running of the area.
• Lead by example, train and assess staff, and promote a positive work environment.
• Complete acts of kindness for customers or colleagues daily.

Skills

Customer service

Organisational skills

Time management

Written and verbal communication

Team leadership

Unsupervised work

Analytical thinking

Prioritisation

Motivation and drive

Job description

(Part of Timpson Group Limited)

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson’s Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

Johnson’s Dry Cleaners

Are you ready to embark on a rewarding new career? If you’ve spent time in retail or hospitality If you have experience in retail or hospitality and are looking for a new adventure, we have an exciting opportunity for you! Join Johnson’s Dry Cleaners' family, part of the Timpson Group, a renowned high street service retailer. We seek enthusiastic individuals with excellent customer service skills who are ready to embrace something different and rewarding.

This role requires coverage between various branches in the surrounding areas. A full driver's license and mode of transport are essential.

Position:

Mobile Branch Manager

Location:

Coventry Covering shops in Coventry Leicester Birmingham Banbury Oxford Rugby Northampton stratford upon Avon

Job Type

Permanent / Full Time

Pay:

Starting at £27456 per annum, increasing to £28,080 per annum following a successful trial period. You also have the opportunity to earn an uncapped weekly bonus

Hours

40 hours over 5 days, including weekends, with some overtime available when trained.

Job Description

Your day-to-day responsibilities will be to oversee operations in various branches and to provide a relief service to any branch within your area in the event of a colleague’s absence. To ensure the correct policies and procedures are complied with in line with the company strategy to ensure an excellent service is provided to the customers and promote a positive working environment for the colleagues, with correct training and assessment.

As a mobile manager, you will be required to operate flexibly across a broad range of activities in support of the Company’s continuing need to adapt to change and to provide a first-class service to its customers. You will be required to work closely with Area Managers and Area Development Managers to ensure the effective running of the area.

As part of your job role, you will be expected to complete an act of kindness for customers or colleagues every day.

What We Offer

Taking care of our colleagues is our top priority. Every year, we measure our “happiness index” to understand how our team feels and how we can improve.

In addition to a basic wage, all our colleagues can earn weekly performance bonuses. Benefits include:

• Free holiday homes
• Achievable uncapped bonuses
• Discount card (up to 90% off for colleagues, up to 25% off for friends and family)
• An extra day off for your birthday
• Paid day off for a child’s first day at school
• Annual salary reviews
• Regular social events
• £1000 weekly lottery draws
• Excellent promotion prospects
• Ongoing skills training
• £100 bonus when you get married
• Mental health support, including free flu jabs and a 24-hour helpline
• … and more!

Who We’re Looking For

We value personality over qualifications. Ideal candidates are positive, friendly, confident, great communicators, with a drive to succeed.

• Excellent organisational skills and ability to plan effectively highlighting the ability to prioritise accordingly.
• Excellent customer service skills.
• Effective Time Management skills.
• Excellent written and verbal communication skills.
• Team Player / Leader.
• Ability to work unsupervised
• Analytical and Problem solving skills.
• Clearly demonstrate the ability to prioritise.
• Demonstrate team spirit and provide motivation among staff and the field team.
• Set standards by leading by example.
• Clearly demonstrate and communicate plans and objectives in meetings.

Who We Are

Johnsons Cleaners has been caring for your clothes for over 200 years, founded in 1817 by the Johnsons Brothers in Liverpool as a silk dyeing business. Today, we are known for our high-quality laundry and dry cleaning services, friendly customer care, and attention to detail. In addition to laundry, we also offer clothing repairs, passport photos, carpet cleaning, and more!

At Johnsons, we celebrate diversity and welcome applicants from all backgrounds, including ex-offenders.

We look forward to meeting you!