Mission-Critical Data Centre Operations Lead

TGS International Group; Acton; Presencial; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

TGS International Group is seeking a Data Centre Team Leader to coordinate day-to-day operations in a large-scale, mission-critical facility. You will lead a shift-based team of engineers, oversee hardware deployments, rack-and-stack activities, and ensure adherence to change and incident processes.

This hands-on leadership role requires strong stakeholder skills, 24/7 availability, and experience in asset management, ITSM, and vendor coordination to maintain high service standards and drive

Formación

• Experience in data centre operations or enterprise infrastructure environments.
• Experience leading or supervising technical teams.
• Strong knowledge of structured cabling, hardware deployments, and physical infrastructure.
• Experience with change management, incident management, and service delivery processes.
• Familiarity with asset management and IT service management systems.
• Excellent communication, organisational, and stakeholder management skills.
• Ability to work effectively in fast-paced, 24/7 operational environments.
• Industry certifications relating to networking, data centre operations, or service management.
• Experience within enterprise, financial services, colocation, or mission-critical environments.
• Previous experience working within a shift-based support environment.

Responsabilidades

• Lead and coordinate a team of Data Centre Operations Engineers within a shift-based environment.
• Oversee hardware installations, rack and stack activities, structured cabling, and infrastructure changes.
• Ensure all operational activities are delivered in line with customer processes and change procedures.
• Manage incidents, break-fix activities, and escalation processes.
• Conduct routine facility inspections, health checks, and environmental monitoring.
• Maintain accurate asset, inventory, and configuration records.
• Coordinate third-party vendors, contractors, and site access activities.
• Produce operational reports, documentation, and handovers.
• Mentor, train, and support team members to ensure high service standards.
• Drive continuous improvement across operational processes and service delivery.

Conocimientos

Data Centre Leadership

Data Centre Operations

Structured Cabling

Change Management

ITSM Awareness

Asset Management

Vendor Coordination

Documentation

24/7 Operations

Stakeholder Management

Herramientas

ITSM Software

Descripción del empleo

TGS International Group is seeking a Data Centre Team Leader to coordinate day-to-day operations in a large-scale, mission-critical facility. You will lead a shift-based team of engineers, oversee hardware deployments, rack-and-stack activities, and ensure adherence to change and incident processes.

This hands-on leadership role requires strong stakeholder skills, 24/7 availability, and experience in asset management, ITSM, and vendor coordination to maintain high service standards and drive