Minute taking Business Administrator

Connect2Luton; Luton; On-site; GBP 22,000 - 28,000; Full time

Job summary

Connect2Luton is recruiting a Minute Taking Administrator to support Luton Borough Council with high-level administrative tasks and project coordination. The role focuses on improving data quality in social care systems, managing team inboxes, and ensuring timely action and accurate recording.

The post holder will develop and maintain records, support external suppliers, and contribute to performance indicators while upholding professional standards across meetings and communications.

Qualifications

• Demonstrable administrative experience with complex systems and procedures.
• Experience organising and leading project work.
• Previous local authority experience or Social Care setting.
• Ability to communicate and build effective relationships with staff and stakeholders in a polite manner.
• Ability to write clear letters and reports.
• Good IT skills and numerical capability.

Responsibilities

• Undertake and lead on complex administrative tasks in a high volume and deadline driven environment.
• Manage specific project support tasks with minimal supervision as part of own workload as required by line management.
• Support the management of team email box(es) to ensure action in a timely way and accurate recording.
• Ensure data recorded is accurate and concise.
• Creation, development and maintenance of records, files and statistical information for evidence based data.
• Handle conflicting priorities from managers with professionalism.
• Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning.
• Manage the logistics and administration of all identified project meetings, including minute taking records.
• Maintain and collate management information to meet divisional requirements and produce periodic reports.
• Develop, implement, maintain and monitor administrative systems and procedures.
• Be able to undertake processing of invoices and stores requisitions, managing distribution and returns of equipment.
• To participate and facilitate working relationships with teams from other divisions to ensure consistency.
• Contribute to a healthy, safe, effective working environment and compliance with regulatory requirements.
• Ensure that relevant corporate and departmental procedures are available and kept up to date.

Skills

Administrative experience

Project coordination

Stakeholder relations

Data management

IT skills

Attention to detail

Communication

Report writing

Numerical skills

Education

Level 2 Business Management or equivalent

Tools

Microsoft Office

Data recording systems

Job description

Minute Taking Administrator

Connect2Luton are excited to recruit a Minute Taking Administrator on behalf of Luton Borough Council.

Main purpose of position

The post holder will provide high level administration support and information to the Strategy, Engagement & Implementation. They will support the management of the team inboxes to action tasks according to priority with the aim of improving the quality of data that is recorded on social care systems. They will also provide support to ensure the efficient running of projects and support the administration tasks in relation to external suppliers and contribute to the performance management in relation to the key performance indicators set.

Responsibilities

• Undertake and lead on complex administrative tasks in a high volume and deadline driven environment
• Manage specific project support tasks with minimal supervision as part of own workload as required by line management
• Support the management of team email box(es) to ensure action in a timely way ensuring accurate recording
• Ensure data recorded is accurate and concise
• Creation, development and maintenance of records, files and statistical information for evidence based data
• Handle conflicting priorities from managers being aware of public scrutiny and partnership working within LBC and with local stakeholders requiring a high level of professionalism
• Taking on a coordination function between the council and externally commissioned resource to support timely actions and forward planning
• Manage the logistics and administration of all identified project meetings, to include suitable minute taking records, ensuring the division maintain a uniformed communication strategy and information flow across all meetings
• Maintain and collate management information to meet divisional management requirements, and produce periodic reports within defined time-scales to enable management to review performance
• Develop, implement, maintain and monitor administrative systems and procedures to support operational needs of the division, ensure the team is up to date with public information, national and local policies, procedures and strategy
• Be able, and as a nominated responsible officer, to undertake the processing of invoices, and stores requisitions, managing the distribution and the returning of laptops and equipment as and when required, maintaining accurate records
• To participate and where required facilitate working relationships with teams and staff from other divisions to ensure consistency as far as practicable
• Contribute to the maintenance of a healthy, safe, effective working environment, monitoring compliance with legal and regulatory requirements including H&S, property, equipment issues, and IT facilities
• Ensure that relevant corporate and departmental procedures are available and kept up to date

Skills and Experience

• Demonstrable administrative experience including developing, managing and maintaining complex administrative systems and procedures
• Some experience of organising and leading project work
• Previous local authority experience or Social Care setting
• Ability to communicate and build effective relationships with staff and stakeholders in a polite manner at levels
• Ability to write clear letters and reports
• Good IT skills
• Able to use own initiative
• Ability to perform basic calculations and analyse and interpret data
• Excellent administrative and organisational skills
• Able to provide a quality service to customers
• Some understanding of national policy surrounding health and social care
• Education to Level 2 Business management or equivalent experience
• Able to attend meetings and undertake work at various locations throughout the Borough

Equal Opportunities

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates.