Mini-Golf Venue GM: Guest Experience & Growth

Treetop Golf Leicester; Leicester; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Quarterly bonus up to £7,500

Company pension

30 days holiday

Phone allowance

Free hot drinks on duty

Family discounts

Job summary

Treetop Golf Leicester is seeking a General Manager to lead our Leicester venue and uphold the high standards our guests expect. You will manage a team, drive guest experience, and ensure smooth operations across recruitment, training, and performance analysis.

This role offers up to £40,000 per year, a quarterly bonus up to £7,500, a company pension, 30 days holidays, and wellbeing support. You’ll be at the heart of a growing, hospitality-focused brand with six UK venues.

Qualifications

• Experience leading a hospitality or venue team.
• Strong people management and coaching skills.
• Excellent customer service mindset and results-driven attitude.

Responsibilities

• Lead and inspire your team to shine in our key metrics and manage recruitment, onboarding, training and development.
• Identify and implement new revenue strategies, analyse performance, and drive repeat visits and revenue per guest.
• Oversee all business operations by managing budgets and expenses.
• Use data to understand guest insights and collaborate with other departments.
• Maintain high standards in all site areas, and be an expert in the mini golf experience.

Skills

People leadership

Hospitality management

Team coaching

Budgeting

Job description

Treetop Golf Leicester is seeking a General Manager to lead our Leicester venue and uphold the high standards our guests expect. You will manage a team, drive guest experience, and ensure smooth operations across recruitment, training, and performance analysis.

This role offers up to £40,000 per year, a quarterly bonus up to £7,500, a company pension, 30 days holidays, and wellbeing support. You’ll be at the heart of a growing, hospitality-focused brand with six UK venues.