Mini Bar Attendant

Iconic Hotels & Resorts; Greater London; Hybride; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Refer a Friend bonus

Hotel events

Discounted overnight stays

Well-being perks

Career progression

Learning & development

Wellness initiatives

Holiday entitlement up to 33

Life Assurance Scheme

Cycle to Work

Discounts on F&B

Free meals on duty

Résumé du poste

Nobu in London is seeking a Mini Bar Attendant to ensure mini bars are accurately stocked, beautifully presented and maintained to the highest standards for every guest stay.

You will replenish items, monitor consumption, manage stock rotation, handle wastage and discrepancies, and communicate with guests professionally to enhance the in-room experience.

Benefits include Refer a Friend bonuses, hotel events, discounted stays, well-being perks, career progression and generous holiday entitlement.

Qualifications

• You bring experience in a hospitality or service focused role, ideally within a hotel or luxury environment.
• Organised, reliable and detail oriented, you take pride in accuracy and presentation.
• With good communication skills, a guest focused mindset and a collaborative attitude, you contribute positively to the wider team while delivering service with care and integrity.

Responsabilités

• Replenish mini bar items across the hotel in line with daily refill and consumption reports
• Complete accurate consumption lists following mini bar checks
• Monitor guest check outs to ensure timely and correct refilling of mini bars
• Manage stock rotation, recording any expired items or wastage
• Maintain accurate stock levels and report any discrepancies or ordering needs
• Communicate professionally and respectfully with guests at all times
• Feel empowered to make decisions that enhance the guest experience and resolve concerns, escalating where required
• Support other hotel areas when needed, including assisting with food service
• Strive for excellent guest reviews through consistency and attention to detail
• Support, train and welcome new team members
• Work collaboratively with colleagues across departments
• Attend briefings and team meetings, sharing insights and ideas
• Uphold all company, health and safety, and statutory standards
• Demonstrate a positive, proactive and flexible approach to work
• Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro in every interaction

Description du poste

As a Mini Bar Attendant, you will play an important role in enhancing the in room experience for our guests. By ensuring all mini bars are accurately stocked, beautifully presented and maintained to the highest standards, you will contribute to the comfort, convenience and enjoyment of every stay. Your attention to detail and guest focused approach will reflect Nobu’s crafted hospitality at every touchpoint.

You will

• Replenish mini bar items across the hotel in line with daily refill and consumption reports
• Complete accurate consumption lists following mini bar checks
• Monitor guest check outs to ensure timely and correct refilling of mini bars
• Manage stock rotation, recording any expired items or wastage
• Maintain accurate stock levels and report any discrepancies or ordering needs
• Communicate professionally and respectfully with guests at all times
• Feel empowered to make decisions that enhance the guest experience and resolve concerns, escalating where required
• Support other hotel areas when needed, including assisting with food service
• Strive for excellent guest reviews through consistency and attention to detail
• Support, train and welcome new team members
• Work collaboratively with colleagues across departments
• Attend briefings and team meetings, sharing insights and ideas
• Uphold all company, health and safety, and statutory standards
• Demonstrate a positive, proactive and flexible approach to work
• Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro in every interaction

What We’re Looking For

You bring experience in a hospitality or service focused role, ideally within a hotel or luxury environment. Organised, reliable and detail oriented, you take pride in accuracy and presentation. With good communication skills, a guest focused mindset and a collaborative attitude, you contribute positively to the wider team while delivering service with care and integrity.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals and refreshments while on duty