Lounge Bar Waiter

Nobu Hospitality; City of Westminster; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

£1000 Refer a Friend Scheme

Two hotel wide social events each year

Discounted overnight stays across Nobu

Discounted Pilates classes and welfare

Progression opportunities within Nobu

Learning and development opportunities

Wellness and volunteering initiatives

Up to 33 holiday days

Life Assurance Scheme

Cycle to Work Scheme

Discounts on all food and beverage

Free meals while on duty

Job summary

Nobu Hospitality in the City of Westminster is seeking a Lounge Bar Waiter to deliver exceptional dining experiences in our Lounge. You will greet guests, take orders, and coordinate with kitchen and bar teams to ensure flawless service.

Ideal candidates bring guest-facing hospitality experience, strong communication, and a collaborative spirit to support a premium guest journey at Nobu. This role offers opportunities for growth and involvement in Nobu's renowned standards.

Qualifications

• Experience in guest-facing hospitality roles, ideally within a luxury restaurant or hotel.
• Confident, personable and guest-focused with excellent communication.
• Enjoy working as part of a collaborative team and delivering service that feels effortless, genuine and memorable.

Responsibilities

• Greet guests and deliver attentive service in the Lounge.
• Take and deliver orders, coordinating with kitchen and bar.
• Explain menu items and accommodate dietary requirements.
• Maintain tables and service stations to high standards.
• Handle payments accurately and close tables.
• Support team with onboarding and attend briefings.

Skills

Guest-facing experience

Communication skills

Attention to detail

Team player

Job description

As a Lounge Bar Waiter, you will play a key role in creating memorable dining experiences for our guests. From welcoming arrivals to delivering attentive, knowledgeable service, you will ensure every interaction reflects Nobu's standards and values. With an intuitive approach and a genuine smile, you will help guests feel relaxed, understood and cared for throughout their time with us.

You will

• Create exceptional dining experiences for guests in the Lounge
• Greet guests warmly and communicate clearly to ensure seamless service
• Demonstrate strong knowledge of food and drink menus, including allergens and dietary requirements
• Confidently explain Nobu food and beverage concepts and make thoughtful recommendations
• Read tables and anticipate guest needs, tailoring service accordingly
• Take and deliver orders accurately, coordinating closely with kitchen and bar teams
• Prepare and maintain tables and service stations to the highest standards
• Carry trays, plates and glassware safely and confidently
• Assist with barista duties when required
• Handle payments accurately and close tables correctly
• Empower yourself to resolve guest concerns professionally and elevate where needed
• Support and welcome new team members, contributing to a positive team culture
• Attend briefings and meetings, sharing ideas to enhance the guest journey
• Uphold all health, safety and company standards
• Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction

What We're Looking For

You bring experience in a guest-facing hospitality role, ideally within a luxury restaurant or hotel environment. You are confident, personable and guest-focused, with excellent communication skills and attention to detail. You enjoy working as part of a collaborative team and take pride in delivering service that feels effortless, genuine and memorable.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty