Middleware Platform Support Lead

Hunter Bond; Greater London; Hybrid; GBP 122,000 - 149,000; Full time

Benefits offered by this job

Bonus

Package

Job summary

Hunter Bond is seeking a VP-level middleware specialist to own production support for business-critical platforms across EMEA, providing senior escalation and incident leadership. You will drive platform resilience, automation, monitoring and engineering standards in a 24x7 production environment, coordinating with global teams and stakeholders.

London-based with flexible remote options. Strong hands-on experience with AutoSys, Splunk and IBM MQ, and prior financial services exposure are highly

Qualifications

• Strong hands-on with complex platform incidents and escalation.
• Excellent communication skills across global teams.
• Experience supporting business-critical services with on-call and out-of-hours activity.

Responsibilities

• Act as senior escalation point for complex middleware issues.
• Lead complex incident resolution and drive resilience across 24x7 production environment.

Skills

Incident management

Communication

On-call experience

Tools

AutoSys

Splunk

IBM MQ

Job description

My leading Banking client are looking for a talented and motivated individual to take responsibility for the support of the business critical Middleware platforms across EMEA. You'll act as the senior escalation point for complex platform issues while improving resilience, automation, monitoring and engineering standards.

You’ll use deep technical expertise with active production support responsibilities, leading complex incident resolution, driving platform resilience and automation improvements, and ensuring the stability and supportability of business-critical services across a 24x7 production environment.

This is a newly created role in a high growth business. A brilliant opportunity!

The following skills/experience are essential:

• Strong hands on with AutoSys or equivalent workload automation platforms and Splunk
• Strong hands-on IBM MQ administration and production-support experience.
• Experience supporting business-critical services, including on-call, major incident and out-of-hours activity.
• Previous Financial Services experience is highly desirable.
• Excellent communication skills.

Salary: Up to £135,000 + bonus + package

Level: Vice President (VP)

Location: London (good work from home options available)