Microsoft D Technical Architect

Scrumconnect Consulting; Sunderland; Sur place; GBP 77 000 - 94 000; Plein temps

Résumé du poste

Scrumconnect Consulting is seeking a Power Platform Technical Architect in Sunderland to lead a four-week discovery on service-desk and chatbot options for a government environment. You will assess Microsoft capabilities, design target architecture, and ensure security, supportability and fit for purpose.

You will guide developers, define data models and architecture views, and address non-functional requirements, risks and dependencies to deliver a credible implementation roadmap within a short

Qualifications

• Extensive experience designing enterprise solutions on Microsoft Power Platform.
• Deep knowledge of Power Apps, Power Automate and Dataverse.
• Strong experience in workflow, case management, service-desk or conversational service architecture.
• Experience integrating Microsoft cloud services with enterprise identity, data, document management and reporting platforms.
• Strong understanding of security architecture, RBAC, DLP, auditability and environment governance.
• Ability to assess low-code and custom development options and explain trade-offs.

Responsabilités

• Set the technical architecture approach and decision framework for the discovery.
• Assess Power Platform capabilities for form intake, workflow, queue management, service levels, dashboards, chatbot interactions and escalation.
• Evaluate Power Apps, Power Automate, Dataverse, Power Pages, Power BI, Dynamics 365 Customer Service and Copilot Studio where appropriate.
• Assess integration options with identity, access management, content and reporting services.
• Define the data model for requests, users, documents, queues, statuses and approvals.
• Define data classification, retention, privacy, accessibility, security and environment governance needs.
• Define development/test/production environments, managed solutions and deployment pipelines.
• Guide developers on solution structure, non-functional requirements and reusable patterns.
• Identify constraints, dependencies, risks and decisions needing stakeholder input.
• Support effort estimates, delivery phasing, licensing considerations and skills needed for implementation.

Connaissances

Power Platform

Enterprise Architecture

Government Security

Technical Leadership

Low-code Development

Solution Architecture

Data Modelling

Security & Compliance

Outils

Power Apps

Power Automate

Dataverse

Power BI

Dynamics 365 Customer Service

Copilot Studio

Azure Services

Entra ID

Description du poste

Job Description

Technical Architect (Power Platform)

Salary: up to £85,000 Clearance: BPSS Start: 11 January 2027

We are looking for a Power Platform Technical Architect to lead the technical side of a four-week discovery into service-desk and chatbot options. You will assess Microsoft capabilities, design the target architecture and make sure every option is secure, supportable and fit for a government technology environment.

What you will do

• Set the technical architecture approach and decision framework for the discovery.
• Assess Power Platform and related Microsoft capabilities for form intake, workflow, queue management, service levels, dashboards, chatbot interactions and escalation.
• Evaluate Power Apps, Power Automate, Dataverse, Power Pages, Power BI, Dynamics 365 Customer Service and Microsoft Copilot Studio where appropriate.
• Assess integration options with identity and access management, content, document, notification and reporting services.
• Define the data model for requests, users, documents, queues, statuses, service levels, approvals, escalation and audit history.
• Assess data classification, retention, privacy, accessibility, security, environment management and operational support needs.
• Define how development, test and production environments, managed solutions, connection references and deployment pipelines should be used.
• Keep prototype decisions proportionate to a short discovery while giving credible evidence of feasibility.
• Guide developers on solution structure, non-functional requirements and reusable design patterns.
• Identify constraints, dependencies, risks and decisions that need stakeholder input.
• Support effort estimates, delivery phasing, licensing considerations and the skills needed for implementation.

Expected outputs

• Technical option assessment.
• Architecture and integration views.
• Data, security and environment governance recommendations.
• Technical feasibility evidence for the prototypes.
• Documented architecture risks, constraints and dependencies.
• Indicative implementation architecture, delivery phases and technical resource profile.

What you will bring

• Extensive experience designing enterprise solutions on Microsoft Power Platform.
• Deep knowledge of Power Apps, Power Automate and Dataverse.
• Strong experience of workflow, case management, service-desk or conversational service architecture.
• Experience integrating Microsoft cloud services with enterprise identity, data, document management and reporting platforms.
• Strong understanding of security architecture, role-based access control, data loss prevention, auditability and environment governance.
• Ability to assess low-code and custom development options and explain the trade-offs.
• Experience producing option assessments, architecture diagrams, technical risk assessments and delivery roadmaps.
• Proven technical leadership across a multidisciplinary discovery team.
• Experience in UK government, the public sector or another security-conscious regulated environment.

Desirable

• Experience with Dynamics 365 Customer Service and Microsoft Copilot Studio.
• Knowledge of Azure services, Microsoft Entra ID, Power BI, SharePoint and Microsoft Purview.
• Microsoft certifications such as PL-600 (Power Platform Solution Architect Expert), PL-200 (Power Platform Functional Consultant Associate) or AZ-305 (Azure Solutions Architect Expert).
• Familiarity with the GDS Service Standard, Technology Code of Practice and public sector security controls.