Microsoft 365 Support Specialist — Teams & SharePoint

Synechron; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global technology firm is seeking a Help-Desk & End User Computing Associate in London. This role focuses on providing advanced support for Microsoft 365 applications, ensuring end-user productivity. Candidates should have at least 4 years of IT support experience with expertise in Microsoft platforms. The position is a long-term contract with office presence required. Communication skills and a customer-centric approach are essential for success in this role.

Qualifications

• Minimum 4 years' experience in IT support with deep knowledge of Microsoft 365.
• Strong troubleshooting skills for Microsoft 365 and Azure Active Directory.
• Excellent communication skills and customer-centric service approach.

Responsibilities

• Provide expert technical support for Microsoft 365 applications.
• Manage and troubleshoot SharePoint sites and permissions.
• Document solutions and create end-user guides for Microsoft 365 features.

Skills

Microsoft 365

Troubleshooting

Customer service

Azure Active Directory

Tools

ServiceNow

Microsoft Endpoint Manager

Job description

A global technology firm is seeking a Help-Desk & End User Computing Associate in London. This role focuses on providing advanced support for Microsoft 365 applications, ensuring end-user productivity. Candidates should have at least 4 years of IT support experience with expertise in Microsoft platforms. The position is a long-term contract with office presence required. Communication skills and a customer-centric approach are essential for success in this role.