M365/SharePoint Support Engineer

Morgan Hunt Recruitment; City Of London; Remote; GBP 76,000 - 99,000; Part time

Job summary

Morgan Hunt Recruitment is seeking an experienced Microsoft 365 / SharePoint Application Support Consultant for remote, six-month contract work in the UK. The role focuses on hands-on troubleshooting, platform support and BAU activities rather than development.

You will work with an in-house M365 Developer to resolve complex issues, maintain SharePoint sites, Power Platform solutions and manage Entra ID security, licenses and permissions.

Qualifications

• Strong Microsoft 365 and SharePoint Online support experience.
• Experience operating at L2/L3 support level.
• Microsoft Teams and Entra ID administration knowledge.
• Strong understanding of permissions, access management and M365 governance.

Responsibilities

• Provide L2/L3 support across Microsoft 365 services, with a strong focus on SharePoint Online.
• Troubleshoot and resolve complex issues relating to permissions, access, document management, search and site functionality.
• Investigate escalated incidents, perform root cause analysis and implement long-term solutions.
• Support and maintain existing SharePoint applications, intranet sites and business-critical solutions.
• Administer Microsoft 365 services including SharePoint Online, Teams, OneDrive, Entra ID (Azure AD) and related security and compliance features.
• Manage user access, licensing, groups and permissions across the M365 estate.
• Support Microsoft Teams administration, governance and collaboration-related issues.
• Maintain and enhance existing Power Platform solutions, including Power Apps, Power Automate and API-based integrations.
• Produce technical documentation, support guides and knowledge transfer materials.
• Work closely with business users and stakeholders to identify and deliver service improvements.

Skills

Microsoft 365

SharePoint Online

L2/L3 support

Teams administration

Entra ID / Azure AD

Power Platform

API integration troubleshooting

Documentation

Tools

Power Apps

Power Automate

Job description

M365/SharePoint Support Engineer

• Remote


• 475/day


• 6 month contract

Microsoft 365 / SharePoint Application Support Consultant

We are seeking an experienced Microsoft 365 / SharePoint Application Support Consultant to provide advanced L2/L3 support, administration and continuous improvement across a Microsoft 365 environment. This is a hands-on role focused on troubleshooting, platform support and maintaining existing business applications rather than pure development.

Working alongside an in-house M365 Developer, you will help manage BAU support activities, resolve complex technical issues and support the ongoing enhancement of SharePoint and Power Platform solutions.

Key Responsibilities

• Provide L2/L3 support across Microsoft 365 services, with a strong focus on SharePoint Online.


• Troubleshoot and resolve complex issues relating to permissions, access, document management, search and site functionality.


• Investigate escalated incidents, perform root cause analysis and implement long-term solutions.


• Support and maintain existing SharePoint applications, intranet sites and business-critical solutions.


• Administer Microsoft 365 services including SharePoint Online, Teams, OneDrive, Entra ID (Azure AD) and related security and compliance features.


• Manage user access, licensing, groups and permissions across the M365 estate.


• Support Microsoft Teams administration, governance and collaboration-related issues.


• Maintain and enhance existing Power Platform solutions, including Power Apps, Power Automate and API-based integrations.


• Produce technical documentation, support guides and knowledge transfer materials.


• Work closely with business users and stakeholders to identify and deliver service improvements.

Skills & Experience

• Strong Microsoft 365 and SharePoint Online support experience.


• Experience operating at L2/L3 support level.


• Microsoft Teams and Entra ID administration knowledge.


• Strong understanding of permissions, access management and M365 governance.


• Experience supporting SharePoint-based business applications.


• Power Platform experience, including Power Apps and Power Automate.


• API and integration troubleshooting experience.


• Excellent documentation and stakeholder management skills.