Microsoft 365 Support Engineer

DataCareers; Brighton; Hybrid; GBP 29,000 - 37,000; Full time

Job summary

An innovative public sector organisation is seeking a Microsoft 365 Support Engineer to enhance collaboration and drive digital transformation. In this hybrid role, you'll design and optimize M365 solutions, focusing on SharePoint administration. You'll collaborate with stakeholders to deliver user-friendly documentation and support integration activities. This position offers a unique opportunity to build your technical expertise in a supportive environment, making a real impact on the organization's digital journey. If you're passionate about technology and eager to contribute to meaningful change, this role is perfect for you.

Qualifications

• Strong knowledge of Microsoft 365 technologies, especially SharePoint.
• Experience in designing and maintaining M365 solutions.

Responsibilities

• Champion M365 collaboration tools across the organisation.
• Design and deliver SharePoint site solutions.

Skills

Microsoft 365 Technologies

SharePoint Administration

Documentation Skills

Problem-Solving Skills

Customer-Focused Approach

Education

Microsoft 365 Fundamentals Certification (MS-900)

Job description

This range is provided by DataCareers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Permanent

Location: Home / Brighton (Hybrid)

We are looking to recruit a Microsoft 365 Support Engineer for a technology driven public sector organisation.

You'll play a key role in designing, developing, and optimising modern M365 solutions across the business, with a focus on SharePoint administration and enhancing collaboration tools. This is a great opportunity for someone who wants to drive forward digital transformation, deliver real change, and build on their technical expertise within a supportive and innovative public sector environment.

This is a hybrid role and you will be required to work on site in Brighton 6 days a month.

What You'll Be Doing:

• Championing M365 collaboration tools across the organisation.
• Designing and delivering SharePoint site solutions within established architecture frameworks.
• Creating high-quality documentation, training materials, and user guides.
• Supporting the configuration and optimisation of M365 products, particularly SharePoint and other Microsoft applications.
• Working closely with stakeholders to understand business requirements and recommend solutions.
• Leading on the implementation and enhancement of M365-based services, ensuring best practices are followed.
• Supporting integration and migration activities in collaboration with other teams.

What We're Looking For:

• Strong working knowledge of Microsoft 365 technologies, particularly SharePoint administration.
• Experience designing and maintaining M365 solutions in a fast-paced environment.
• Understanding of M365 technical roadmaps and producing clear, user-friendly documentation.
• Microsoft 365 Fundamentals Certification (MS-900) or equivalent experience.
• A proactive, customer-focused approach and excellent problem-solving skills.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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