Merchandising Team Leader

eXPD8 eXPD8 Ltd.; Norwich; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Health plan

Flexible hours

Mileage reimbursement

Learning resources

Job summary

eXPD8 is seeking a Merchandising Team Leader to oversee a field-based team across the Norwich district. You will supervise 40 part-time merchandisers, schedule daily activities and coach the team to meet client standards.

In this hands-on role, you will also perform in-store merchandising tasks, check displays and planograms, and ensure products are presented to a high standard. A full driving license is required.

Qualifications

• Must have full driving license and access to a vehicle.
• Previous retail or merchandising experience.
• Confident using mobile and desktop systems for scheduling, reporting and communication.
• Strong planning, organisation and time management skills with the ability to manage priorities.
• Ability to motivate and coach remote field-based colleagues.

Responsibilities

• Supervise a field-based team of 40 part-time merchandisers across your district.
• Schedule and monitor day-to-day activity to meet client standards.
• Recruit, onboard and coach team members.
• Hands-on in-store merchandising and checking displays, planograms and POS materials.

Skills

Driving license

Retail experience

Leadership

Scheduling & reporting

Stakeholder engagement

Tools

Scheduling software

Reporting tools

Job description

Run your own district. Lead a team. Make an impact in stores across your region.

We're looking for a Merchandising Team Leader in the Norwich NR7 8AB,area.

At eXPD8, you'll work with brands stocked in every major UK retailer, ensuring they're presented exactly as intended. As a Merchandising Team Leader, you'll bring those standards to life on the ground in your District.

Named one of the Financial Times Best Employers 2025 & 2026, we operate across Books, Entertainment, Fashion, Grocery, Health & Beauty, Beers, Wines & Spirits, Toys and more.

About the role:

You’ll play a key role by supervising a field-based team of 40 part‑time merchandisers by scheduling and monitoring day‑to‑day activity across your district, recruiting, onboarding and coaching your team to ensure work is delivered on time and to client standards.

Alongside supervision, you’ll remain hands‑on in store, delivering merchandising activity in line with briefs and planograms and checking that products, displays, and POS materials are set up correctly and presented to a high standard.

Ideal Recruitment Area: Sprowston

Areas Covered: NR postcodes

Hours: Minimum 30 hours per week (18 hours team supervision, 12+ hours client merchandising)

Rate: £13.50 per hour for team supervisory tasks and £12.71 per hour for merchandising tasks.

Benefits package:

• Performance based incentive scheme on top of base rate
• Health cash plan (24-hour GP, counselling, dental, physiotherapy, and more)
• Life insurance
• Flexible holiday and pay options
• PAYM8 – access your wages before payday
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Unlimited refer a friend scheme
• Mileage reimbursed for eligible journeys
• Personal development and progression opportunities with access to over 400 learning resources

What makes you excellent:

• Full driving license and access to a vehicle
• Previous retail or merchandising experience
• Confident using mobile and desktop systems for scheduling, reporting, and communication
• Strong planning, organisation, and time management skills with the ability to manage competing priorities
• Ability to motivate and coach remote field-based colleagues
• Clear and confident communicator, able to engage stakeholders at all levels
• Strong relationship-building skills with internal and external partners

eXPD8 is proud to be one of the UK's top‑ranked field marketing employers with over 20 years of experience supporting many iconic brands and retailers. People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

If you're looking for a role where you're trusted to run your own patch, and supported to grow, this is it.