Merchandising Team Leader

TN United Kingdom; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a passionate Merchandising Team Leader to join their dynamic field-based team in Harrow. This role offers the chance to work with well-known brands across various sectors, including fashion and health. You'll lead a team, ensuring high-quality service while managing merchandising tasks like setting up displays and checking stock levels. With flexible hours and a commitment to employee support, this position is perfect for experienced merchandisers looking to advance their careers in a rewarding environment.

Benefits

Flexible holiday and pay

Immediate access to GroceryAid

Access to eXPD8 Rewards

Early wage access via PAYM8

Unlimited referral scheme

Full induction and training resources

Qualifications

• Experience in retail merchandising or customer service.
• Ability to work independently and deliver high standards.

Responsibilities

• Supervise and train merchandising team to ensure excellent service.
• Set up displays and maintain compliance with store standards.

Skills

Retail Merchandising

Customer Service

Communication Skills

Supervising

Problem Solving

Tools

Company Tablet

Job description

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Are you an merchandiser looking for the next step in your career? Do you have a passion for managing people?

We're looking for a Merchandising Team Leader based in the Harrow area. You'll be an integral part of a field-based retail merchandising team, working in a range of high street retailers on behalf of exciting household name brands. We work across categories including: Books and Entertainment, Fashion, Grocery, Health and Beauty, Beers, Wines and Spirits, and Toys.

You'll be supervising and training your team to ensure they deliver excellent service for our clients and meet set measures and deadlines. Merchandising tasks include setting up Point of Sale displays, checking stock levels, and replenishing fixtures. Every day is different and rewarding! This role is ideal for experienced merchandisers looking to advance their careers.

Interested in learning more? Read on below...

About the role:

The ideal recruitment area is Harrow, covering:

EC1/4 - HP1/11 - LU1/6 - N1C - NW1/11 - SE1/11 - SW1/10 - W1/11 - WC1/2 - WD3/25.

The contracted hours are 30 per week. You will conduct supervisory tasks for 12 hours per week at £13.70/hour and client merchandising tasks for 18 hours per week at £13.20/hour.

• Supervising: Support the coordination of the merchandising schedule. Coach and train colleagues on merchandising principles, processes, and procedures to ensure high-quality service.
• Compliance and Standards: Act as a compliance champion, ensuring adherence to standards, guidelines, store policies, procedures, and health and safety regulations. Follow planograms to maintain consistency.
• Product Placement and Replenishment: Arrange products to maximize visibility and appeal.
• Promotional and POS Setup: Set up displays and signage to communicate offers effectively.
• Communication and Relationship Building: Build relationships with store staff, provide feedback to client teams, and act as the eyes and ears in stores.

What makes you excellent:

• Willing to travel across the area
• Full UK driving license and access to a suitable car
• Comfortable with manual handling tasks
• Experience in retail merchandising, retail, or customer service
• Excellent communication skills
• Ability to work independently and find solutions
• Pride in delivering high standards
• Experience supervising or coaching colleagues is a plus
• Willing to accept home deliveries for some visits (paid extra)
• Confident using a company tablet for tasks

What makes us excellent:

We are a leading UK field marketing agency with over 20 years supporting iconic brands. We are committed to supporting and valuing our people, being an inclusive employer, and a Disability Confident Leader.

We offer:

• Flexible holiday and pay
• Immediate access to GroceryAid for you and your family
• Access to eXPD8 Rewards with competitions and incentives
• PAYM8 for early wage access
• Unlimited referral scheme
• Full induction and training with over 400 learning resources