Merchandising Team Leader

eXPD8 eXPD8 Ltd.; Glasgow; On-site; Part time

Job summary

Join a dynamic field marketing agency as a Merchandising Team Leader, where you will supervise a dedicated team of merchandisers across a variety of retail sectors. This role offers the opportunity to work with exciting household name brands while ensuring high standards of service and compliance. You will be responsible for training your team, setting up engaging displays, and building strong relationships with store management. With a focus on personal development and a supportive work environment, this position is perfect for those looking to advance their careers in merchandising. Enjoy flexible working hours and a range of benefits designed to reward and support you.

Benefits

Flexible holiday and pay

Immediate access to GroceryAid

Access to eXPD8 Rewards

Access to PAYM8

Unlimited refer a friend scheme

Full induction and training

Access to over 400 learning resources

Qualifications

• Experience in retail merchandising and customer service is essential.
• Supervisory experience is a bonus but not required.

Responsibilities

• Supervise and train a team of merchandisers to ensure quality service.
• Set up promotional displays and maintain merchandising standards.

Skills

Retail Merchandising

Supervisory Skills

Communication Skills

Interpersonal Skills

Problem-Solving

Education

High School Diploma

Tools

Company Tablet

Job description

Are you a merchandiser looking for the next step in your career? Do you have a passion for managing people?

We're looking for a Merchandising Team Leader based in the Clydebank area. You'll be an integral part of a field-based retail merchandising team, working in a range of high street retailers on behalf of exciting household name brands. We work across a variety of categories including: Books and Entertainment, Fashion, Grocery, Health and Beauty, Beers, Wines and Spirits, and Toys.

You'll be supervising and training your team to ensure they're delivering excellent service for our clients and delivering to agreed measures and deadlines. Merchandising tasks include setting up Point of Sale displays, checking stock levels and replenishing fixtures. Every day is different and rewarding! This role is ideal for experienced merchandisers looking to step up to the next level in your career.

Interested in learning more? Read on below...

About the role:

The ideal recruitment area is Clydebank, with the full area of responsibility inclusive of All G and PA postcodes.

The contracted hours are 30 per week. As part of this role, you will conduct supervisory tasks for 12 hours per week at a rate of £12.70 and client merchandising tasks for 18 hours per week at a rate of £12.21.

How you'll deliver excellence:

1. Supervising
   • You'll support the coordination of the merchandising schedule for merchandisers in your area.
   • You'll coach and train fellow merchandisers on merchandising principles and the correct processes and procedures to ensure we offer a high-quality service to our clients.
2. Compliance and Standards
   • You'll act as a compliance champion, holding yourself and your colleagues accountable to deliver the highest standards.
   • You'll know and stick to the merchandising standards and guidelines, store policies and procedures and health and safety guidance.
   • You'll follow and implement planograms, where provided, to ensure consistency and compliance with merchandising standards.
3. Product Placement and Replenishment
   • You'll arrange and organise products on shelves and displays to maximise visibility and appeal.
4. Promotional and Point of Sale Setup
   • You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
5. Strong communication and relationship building
   • You'll build and maintain good working relationships with instore colleagues, particularly department and store managers.
   • You'll provide accurate and timely feedback to our client account teams, via our feedback application, as the eyes and ears in the stores!

What makes you excellent:

• Happy to travel across the defined area
• A full UK driving license and access to a car that can be used for business purposes is required
• Be comfortable with a bit of manual handling! You'll need to move and arrange our products from the warehouse to the shopfloor.
• Experience of retail merchandising, retail and/or customer service
• Excellent communication and interpersonal skills
• Thrive having ownership of your own work within set time frames, using your own initiative to find solutions
• Take pride in delivering great standards and service for our clients
• Experience supervising, training, or coaching colleagues would be a bonus
• Are willing to accept home deliveries of point of sale or stock items for some visits (you'll be paid extra to do so)
• Are confident using a company tablet to download briefs, take photos and answer questions about your tasks

What makes us excellent:

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation of delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards where we offer regular competitions and incentive plans
• Access to PAYM8, allowing you to access your wage before your payday
• Unlimited refer a friend scheme
• Full induction and training provided with access to over 400 learning resources