Merchandising Team Leader

TN United Kingdom; Clydebank; On-site; Full time

Job summary

An established industry player is seeking a Merchandising Team Leader to join their dynamic team in Clydebank. This role offers the opportunity to supervise and train a team, ensuring excellent service delivery for renowned brands. You'll be responsible for setting up displays, maintaining stock levels, and building strong relationships with in-store colleagues. With flexible hours and a commitment to employee support, this position is perfect for those looking to advance their merchandising career while enjoying a rewarding work environment.

Benefits

Flexible holiday and pay

Immediate access to GroceryAid

Access to eXPD8 Rewards

Early wage access through PAYM8

Unlimited refer-a-friend scheme

Full induction and training

Access to over 400 learning resources

Qualifications

• Experience in retail merchandising or customer service is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Supervise and train a team of merchandisers to ensure high-quality service.
• Set up promotional displays and signage to maximize visibility.

Skills

Retail Merchandising

Communication Skills

Supervisory Skills

Customer Service

Manual Handling

Tools

Company Tablet

Job description

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Are you an merchandiser looking for the next step in your career? Do you have a passion for managing people?

We're looking for a Merchandising Team Leader based in the Clydebank area. You'll be an integral part of a field-based retail merchandising team, working in a range of high street retailers on behalf of exciting household name brands. We work across a variety of categories including: Books and Entertainment, Fashion, Grocery, Health and Beauty, Beers, Wines and Spirits, and Toys.

You'll be supervising and training your team to ensure they're delivering excellent service for our clients and meeting agreed measures and deadlines. Merchandising tasks include setting up Point of Sale displays, checking stock levels, and replenishing fixtures. Every day is different and rewarding! This role is ideal for experienced merchandisers looking to step up to the next level in your career.

Interested in learning more? Read on below...

About the role:

The ideal recruitment area is Clydebank, with the full area of responsibility including all G and PA postcodes.

The contracted hours are 30 per week. You will conduct supervisory tasks for 12 hours per week at a rate of £12.70 and client merchandising tasks for 18 hours per week at a rate of £12.21.

• Supervising: You'll support the coordination of the merchandising schedule for merchandisers in your area. You'll coach and train fellow merchandisers on merchandising principles and the correct processes to ensure high-quality service to our clients.
• Compliance and Standards: You'll act as a compliance champion, holding yourself and your colleagues accountable to deliver the highest standards. You'll adhere to merchandising standards and guidelines, store policies, procedures, and health and safety guidance. You'll follow and implement planograms, where provided, to ensure consistency and compliance.
• Product Placement and Replenishment: You'll arrange and organize products on shelves and displays to maximize visibility and appeal.
• Promotional and Point of Sale Setup: You'll set up promotional displays and signage to effectively communicate prices, discounts, and special offers.
• Strong communication and relationship building: You'll build and maintain good working relationships with in-store colleagues, particularly department and store managers. You'll provide accurate and timely feedback to our client account teams via our feedback application, acting as the eyes and ears in the stores!

What makes you excellent:

• Happy to travel across the defined area
• A full UK driving license and access to a car that can be used for business purposes is required
• Comfortable with manual handling! You'll need to move and arrange our products from the warehouse to the shop floor.
• Experience in retail merchandising, retail, and/or customer service
• Excellent communication and interpersonal skills
• Ability to own your work within set time frames, using initiative to find solutions
• Pride in delivering high standards and service for our clients
• Experience supervising, training, or coaching colleagues is a bonus
• Willing to accept home deliveries of point of sale or stock items for some visits (paid extra)
• Confident using a company tablet to download briefs, take photos, and answer questions about your tasks

What makes us excellent:

We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. We have a great reputation for delivering exceptional service to ensure our customers succeed in retail.

People are our business, so we work hard to support, reward, and value them. We are proud to be a Disability Confident Leader and a fully inclusive employer.

On top of that, we offer:

• Flexible holiday and pay
• Immediate access for you and your family to GroceryAid
• Access to eXPD8 Rewards with regular competitions and incentive plans
• Access to PAYM8, allowing early wage access
• Unlimited refer-a-friend scheme
• Full induction and training with access to over 400 learning resources