Team Leader

Pasta Evangelists Ltd; Glasgow; On-site; Full time

Job summary

A leading company in the food industry is seeking a Team Leader for their Cloud Kitchen in Glasgow. The role involves managing kitchen operations, ensuring compliance with health and safety regulations, and leading a diverse team to deliver exceptional customer experiences. Ideal candidates will have previous experience in a fast-paced environment and a passion for quality food. Join a dynamic team and enjoy various perks, including competitive pay and development opportunities.

Benefits

Monthly bonus according to site performance

Regular team socials

Free Pasta Evangelists products

Referral Scheme bonus

Cycle to work scheme

Development Opportunities

Qualifications

• Experience in a fast-paced kitchen or food retail environment.
• Experience managing a diverse workforce.

Responsibilities

• Manage day-to-day operations of the kitchen.
• Ensure compliance with health and safety regulations.
• Train new starters and support team development.

Skills

Customer Focus

Problem Solving

Team Management

Communication

Job description

Team Leader

Department: Takeaway

Employment Type: Full Time

Location: Cloud Kitchen - Glasgow

Reporting To: Multi Site Manager/Area Manager

Compensation: £14.00 - £15.00 / hour

Description

Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results.

Opening hours: from 10.00am to 2.00am from Monday to Sunday

What you'll do at Pasta Evangelists:

• Attend meetings when required.
• Embrace and embed new changes in PE systems and processes.
• Training the new starters according to the company guidelines.
• Coaching and supporting team members in their development. Highlights high performing individuals.
• Track team absences and report them to your Area Manager/Deputy Area Manager.
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and take corrective actions if required.
• Help to create a customer focused environment.
• Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
• Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
• Clear communication of Sales Goals, striving to consistently exceed sales targets.
• Train the team on all new products enabling them to drive sales.
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
• Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary.

Who you are:

• You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
• You have experience of managing a diverse workforce.
• You are customer-focused, and enjoy interacting with customers.
• You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
• You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
• You are hugely detailed oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen!
• You can clearly communicate both verbally and in writing
• ... A pasta lover!

What we can offer:

• £14 per hour - £15 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast-moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral Scheme bonus
• Cycle to work scheme
• Development Opportunities - you can grow inside the business