Merchandising Operations Administrator

Monkhouse Schoolwear; Altrincham; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Monkhouse Limited in Altrincham seeks a Merchandising Operations Administrator to support data accuracy and timelines across merchandising systems. The role partners with Product Data, Supply Chain, E‑commerce and Sales to keep workflows smooth and up to date.

Ideal candidates are highly organized with strong Excel skills, capable of handling multiple priorities and delivering accurate data under seasonal deadlines.

Qualifications

• Ideally 0-3 years experience in omni-channel retail environments.
• Proficient in Excel.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem solving and process improvement mindset.

Responsibilities

• Update spreadsheets, trackers and reports used to maintain and track product information such as status change and pricing trackers.
• Support with regular data audits to ensure accuracy across systems.
• Support basic troubleshooting of system or data issues and escalates as needed.
• Assist with system testing and documentation of standard practices.
• Assist with special projects and ad hoc requests as needed.

Skills

Omni-channel retail experience

Excel proficiency

Communication skills

Organization / multitasking

Problem solving

Stakeholder collaboration

Tools

Excel

Job description

Monkhouse started in 1938 which means this year it will be Monkhouse Schoolwear Specialists’ 84-year anniversary. We are one of the country’s largest multi-channel retailers of school uniform and we are a part of a market-leading, national Group with a combined turnover of over £50m and ambitious plans for continued growth.

The Merchandising Operations Administrator provides administrative and operational support to the product team, helping to ensure that data, timelines and processes are accurate and well maintained. The role is suitable for someone who is highly organized, detail-oriented, and interested in understanding how merchandising operations work behind the scenes. You’ll work closely with Merchandising, Supply Chain, Operations, E-Commerce and Sales to support day-to-day activity and keep systems and workflows running smoothly.

Key Roles and Responsibilities:

• Maintain accurate product and pricing data in the merchandising systems.
• Support seasonal setup activity including product creation and data updates.
• Understand the buying and merchandising calendar and deadlines, following up with actions in a timely manner according to calendar requirements.
• Support the Product Data Team Lead with preparing product data for review.

Key behaviours:

• Self-Starter.
• Customer focused.
• Willingness to interact with internal stakeholders at every opportunity.
• Enthusiastic with a ‘’Can Do’’ attitude.
• Ability to work under pressure and meet tight deadlines (due to being a seasonal business).

Skills & Experience:

• Ideally 0-3 years experience in omni-channel retail environments.
• Preferred experience of working with merchandising, inventory or product systems.
• Proficient in Excel.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem solving and process improvement mindset.

Process & Systems:

• Update spreadsheets, trackers and reports used to maintain and track product information such as status change and pricing trackers.
• Support with regular data audits to ensure accuracy across systems.
• Support basic troubleshooting of system or data issues and escalates as needed.
• Assist with system testing and documentation of standard practices.
• Assist with special projects and ad hoc requests as needed.

What success in this role looks like:

• Product data and pricing are accurate and up to date.
• Timelines and calendars relating to the merchandising function and product lifecycle are well managed.
• Wider team can rely on consistent and organized operational support.
• Administrator builds foundational merchandising and operations knowledge

Roles that involve direct contact with schools will require an enhanced background check (including criminal record history) as part of our standard hiring procedure

Our location:

We are located in Altrincham, with free parking and good public transport links.

Your working hours:

This is a flexible hybrid role, working 3 days in the office and 2 days WFM. We work on a 40 hour a week contract, Monday to Friday 8.30am to 5pm with no weekend work.

Start date:

Immediate!

Social Environmental Responsibility (SER)

We take our sustainability responsibility extremely seriously, and it is only with the full cooperation of every one of us, that we will ensure we deliver on our sustainability objectives.Joining us means you commit to doing your part for the planet.

JEDI

Monkhouse is committed to supporting, developing and promoting equality of opportunity and diversity in all our business activity. We value different perspectives and believe that diversity makes us stronger. We aim to provide an inclusive culture, free from discrimination and based on the values of dignity, courtesy and respect. We believe that everyone has the right to be treated in accordance with these values. Monkhouse works alongsideBanner Ltd which is B-Corp certified, and these values are an essential element of our culture. If there is anything we can do to accommodate you to participate fully in the recruitment or interview process, please let us know.

This job ad is a tool to help both the Company and the individual understand the main responsibilities of the role. It is not intended to be an exhaustive or complete list of all possible tasks. Everyone is expected to be flexible in their approach and to take on tasks as reasonably requested. The Company reserves the right to change the tasks and responsibilities of the role according to business need.