Merchandising Manager, Merchandising & Space Planning

Amazon; Manchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join an ambitious and innovative team at a leading firm, where you'll drive customer-centric merchandising strategies using advanced technologies. As a Visual Merchandising Manager, you will lead the creation of engaging planograms and collaborate across teams to enhance the shopping experience. This role offers the opportunity to thrive in a fast-paced environment, utilizing your analytical skills and creativity to make impactful decisions. Be part of a company that values diversity and encourages you to bring your unique perspective to the table. If you're passionate about customer behavior and eager to innovate, this is the perfect opportunity for you.

Benefits

Flexible work options

Competitive benefits

Diversity and inclusion initiatives

Qualifications

• 3+ years in Merchandising or Space Planning with data analysis experience.
• Strong analytical and problem-solving skills in fast-paced environments.

Responsibilities

• Lead workstreams to improve planograms for Amazon Fresh Stores.
• Collaborate cross-functionally to ensure deadlines are met.

Skills

Analytical Skills

Problem Solving

Communication Skills

Customer Focus

Attention to Detail

Process Improvement

Education

Bachelor's degree in Business or related field

Tools

Blue Yonder software

Excel

Job description

Job ID: 2910644 | Amazon EU SARL (UK Branch)

Amazon’s culture of inclusion is reinforced within our Leadership Principles, which encourage colleagues to seek diverse perspectives, learn and be curious, and earn the trust of their co-workers. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We welcome candidates from diverse backgrounds to build a supportive and inclusive workplace. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity. We offer a wide range of competitive benefits to all employees and we will support flexible work and part-time options wherever we can to suit your lifestyle. You can read more about Diversity and inclusion and the benefits we offer at aboutamazon.com.

Curious to be at the heart of where innovation meets customer obsession? Amazon Fresh Stores UK offer a checkout-free shopping experience, made possible by our Just Walk Out (JWO) Technology, which automatically detects when products are taken from, or returned to the shelves, and keeps track of them in a virtual cart. When you’re done shopping, you can just leave the store. Shortly after, the customer's Amazon account is charged and a receipt issued. Designed and custom-built by Amazonians, JWO uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! We are incredibly proud of our selection too. We offer a mix of everyday essentials, local favourites and seasonal items we think you’ll want and love, all at great prices. We’re also excited to offer delicious ready-to-eat and ready-to-heat meals. Our goal is to be Earth’s most customer-centric company and we are just getting started. We are looking for people who want to join an ambitious, innovative and customer obsessed program.

Amazon is looking for an exceptionally motivated and talented Visual Merchandising Manager with a strong customer focus and analytical skills. Responsible for leading multiple workstreams through innovation and creation of engaging and exciting customer led planograms utilising Blue Yonder software, delivered to critical path timelines. Able to clearly communicate to leadership on status, risks, and process changes, the ideal candidate will have exceptional analytical and problem solving skills, thriving in a fast-paced business environment, operating across multiple teams and levels in the organisation.

Key job responsibilities

The Program Manager is responsible for:

1. Leading multiple workstreams to drive continuous improvement through creation and delivery of planograms for Amazon Fresh Stores, including new store launches and resets.
2. Development and presentation of data led analysis to support choices made when preparing change.
3. Collaborating cross functionally to maintain day to day critical path activities, ensuring key deadlines are met.
4. Driving continuous improvement, utilising tracking mechanisms to engage cross functional stakeholder teams on new ways of working and initiatives.
5. Insisting on the highest standards to deliver the best possible customer experience.
6. Working closely with the Macro Space Planning team to review planogram requirements and adjacencies.

BASIC QUALIFICATIONS

- Bachelor's degree in Business or related field
- >3 years’ experience in Merchandising and Space Planning or category management roles requiring data analysis, process improvements, creative problem solving, and cross-functional collaboration
- Ability to analyse quantitative and qualitative data and use customer research, data and metrics to back up, or disprove assumptions and identify opportunities.
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
- Process driven, identifies risks and removes the future potential for these using clear processes and mechanisms.
- Excellent communication (verbal and written), interpersonal skills, and an ability to effectively communicate with both business and technical teams.
- Proficiency in Excel.
- Passionate and knowledgeable about customer behavior.
- Ability to deliver results where there is ambiguity - Experience of designing and implementing new processes and customer programmes.
- An entrepreneurial mindset, with the tenacity to develop ideas independently and thrive in fast-paced environment.

PREFERRED QUALIFICATIONS

- Strong experience of industry standard space planning software.
- Background in Visual merchandising and Planogramming.
- Experience creating and/or improving operational processes across teams/stakeholders.
- Proven track record of taking ownership and driving results.
- Comfortable with a varied set of software and editing tools. Ability to learn new tools quickly.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.