Merchandising & eCommerce Operations Associate

CHARLES & KEITH GROUP; Slough; On-site; GBP 28,000 - 34,000; Full time

Job summary

CHARLES & KEITH GROUP is seeking an Operations Associate to support merchandising, eCommerce, wholesale, and supply chain activities for UK/EU with occasional North America involvement. You will help ensure accurate product data, manage inventory, assist with order fulfilment, and support merchandise planning across regions.

The role emphasizes organisation, learning, and collaboration across cross-functional teams to optimize trading operations and marketplace performance.

Qualifications

• Strong analytical, organisational, and problem-solving abilities.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Experience with ERP, OMS, WMS and merchandising systems is helpful.
• Effective communicator with the ability to manage multiple priorities.

Responsibilities

• Support merchandising, eCommerce, wholesale and supply chain operations.
• Coordinate product information, inventory, and order fulfilment.
• Prepare reports on sales performance, stock levels and product performance.
• Assist with markdowns, promotions, and pricing activities.
• Collaborate with regional teams to ensure timely product launches.
• Analyse sales trends and marketplace performance to inform decisions.
• Assist in B2B order processing and warehouse coordination.

Skills

Analytical thinking

Organisational skills

Problem solving

Communication

Multi-tasking

Team collaboration

Tools

SAP

ERP systems

OMS

WMS

Excel

PowerPoint

Word

Job description

CHARLES & KEITH GROUP is seeking an Operations Associate to support merchandising, eCommerce, wholesale, and supply chain activities for UK/EU with occasional North America involvement. You will help ensure accurate product data, manage inventory, assist with order fulfilment, and support merchandise planning across regions.

The role emphasizes organisation, learning, and collaboration across cross-functional teams to optimize trading operations and marketplace performance.