Merchandising Admin Assistants - Sportswear

N Brown Group; Manchester; Hybrid; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Hybrid working

23 days holiday

Annual bonus scheme

Pension with employer contributions

Mental Health support

Discount across brands

Volunteer day

Life Assurance

Job summary

N Brown Group is seeking a Merchandising Admin Assistant to join our team in Manchester. The role supports the sportswear team by maintaining product, sales, and stock data to optimise online availability and performance, helping ensure customers can buy the right products at the right time.

The position is hybrid, requiring on-site work at our Head Office in Manchester's Northern Quarter 3 days a week, with strong administrative and numeracy skills, plus a willingness to engage with suppliers

Qualifications

• Excellent administrative, communication and organisation skills.
• Strong numerical and analytical skills with a keen eye for detail.
• A willingness to learn and be driven by curiosity.
• Good problem solving skills.
• Ability to prioritise.
• Great team player.
• A keen interest in the retail industry.
• Driven & motivated.
• Basic Excel skills.
• Retail experience preferred.

Responsibilities

• Maintain accurate product, pricing, stock, and sales information in line with company processes.
• Raise and manage purchase orders, ensuring accuracy and timely delivery of stock.
• Maintaining the department critical path.
• Liaise with suppliers, warehouses, customer service, and internal teams to resolve stock and product related issues.
• Escalating any delivery issues to relevant Merchandiser.
• Generate regular reports on sales performance, stock levels, availability, and key trading metrics to support with decision making.
• Communicating with external partners via email and Teams calls.
• Maintaining size ratios to ensure they are being kept in line with sales by size.
• Provide general, ad hoc administrative support to the merchandising team to support trading and commercial objectives.

Skills

Administrative skills

Communication

Organisation

Numerical skills

Attention to detail

Problem solving

Team player

Willingness to learn

Retail interest

Tools

Excel (basics)

Job description

N Brown - who we are and why work for us?

N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,000 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion, and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility.

We're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that by 'By championing inclusion, N Brown will become the UK's most loved and trusted consumer platform, shaping the future of financial empowerment and personal expression'. 'Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues!

The role

The Merchandise Admin Assistant supports the sportswear team by maintaining accurate product, sales, and stock data, helping to optimise online product availability and performance. This role plays a key part in ensuring customers can purchase the right products at the right time while supporting sales, stock management, and profitability across the online business.

This is a hybrid role, with an expectation to work on-site at our Head Office in Manchester's Northern Quarter 3 days per week.

A day in the life of a Merchandising Admin Assistant at N Brown

• Maintain accurate product, pricing, stock, and sales information in line with company processes
• Raise and manage purchase orders, ensuring accuracy and timely delivery of stock
• Maintaining the department critical path
• Liaise with suppliers, warehouses, customer service, and internal teams to resolve stock and product related issues.
• Escalating any delivery issues to relevant Merchandiser.
• Generate regular reports on sales performance, stock levels, availability, and key trading metrics to support with decision making
• Communicating with external partners via email and Teams calls.
• Maintaining size ratios to ensure they are being kept in line with sales by size.
• Provide general, ad hoc administrative support to the merchandising team to support trading and commercial objectives.

What you will need to succeed as a Merchandising Admin Assistant:

• Excellent administrative, communication and organisation skills.
• Strong numerical and analytical skills with a keen eye for detail.
• A willingness to learn and be driven by curiosity.
• Good problem solving skills.
• Ability to prioritise.
• Great team player.
• A keen interest in the retail industry.
• Driven & motivated.
• Basic excel skills.
• Retail experience preferred.

What's in it for you?

• Hybrid working (3 days in the office at a minimum)
• 24 days holiday (+ 8 bank holidays)
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice

Ways of Working

We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat!

Our working hours are 36.17 per week over 5 days.

We believe AI will become a standard part of modern professional practice. We are therefore looking for individuals who are open to learning, testing, and responsibly adopting AI tools to improve efficiency, insight, and impact in their role.

Our promise to you:

We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.