Merchandising Admin Assistant

The Dune Group; Greater London; Hybrid; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Blended working

West London office near Westfield

60% employee discount on Dune products

25 days holiday

Cycle2work

Company pension scheme

Life assurance

Early finish on pay day Friday

Team socials and wellbeing resources

Employee assistance programme

Wellbeing Allies

Job summary

The Dune Group in London is seeking a motivated Merchandising Support role to help deliver the right product to the right market. You will coordinate stock, support range planning, and provide clear reporting to enable growth across international partners.

Ideal candidates are highly organised with strong Excel skills, experience in merchandising systems, and excellent communication. This hybrid role blends office and remote work in West London.

Qualifications

• Competent Excel user.
• Competent in using all merchandising systems for allocation and analysis.
• Excellent knowledge of all basic merchandising principles.
• Excellent communication skills both verbal and written.
• Professional approach, accurate, honest, tactful, self-motivated and enthusiastic.

Responsibilities

• Support the management of international orders, ensuring product information, order documentation and system records are accurate and up to date.
• Coordinate stock allocations and replenishment activity across international markets, ensuring timely and accurate product availability.
• Manage and maintain dispatch schedules, working closely with Logistics and key stakeholders to ensure delivery commitments are achieved.
• Monitor intake and stock movements, highlighting risks, discrepancies and opportunities to the wider Merchandising team.
• Produce and maintain reports, range plans and trading trackers, ensuring data accuracy and actionable insights.
• Support analysis of sales, stock and partner performance, identifying trends and opportunities to optimise international trading.
• Assist with seasonal planning processes, providing data and insights to support range, assortment and budget decisions.
• Build strong relationships with international partners and internal teams, ensuring clear communication and effective stock management across the business.

Skills

Excel

Merchandising systems

Merchandising principles

Communication skills

Professional approach

Team player

Planning & prioritisation

Ownership

Tools

Merchandising systems

Job description

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

In this fast-paced role, you'll support the Global Merchandising team in delivering the right product to the right market at the right time. From coordinating stock dispatches and allocations across our international partners to providing insightful reporting and administrative support, you'll play an important part in ensuring the smooth operation and continued growth of our global business. This is a fantastic opportunity for someone who is highly organised, analytical and eager to develop a career within merchandising.

RESPONSIBILITIES:

• Support the management of international orders, ensuring product information, order documentation and system records are accurate and up to date.
• Coordinate stock allocations and replenishment activity across international markets, ensuring timely and accurate product availability.
• Manage and maintain dispatch schedules, working closely with Logistics and key stakeholders to ensure delivery commitments are achieved.
• Monitor intake and stock movements, highlighting risks, discrepancies and opportunities to the wider Merchandising team.
• Produce and maintain reports, range plans and trading trackers, ensuring data accuracy and actionable insights.
• Support analysis of sales, stock and partner performance, identifying trends and opportunities to optimise international trading.
• Assist with seasonal planning processes, providing data and insights to support range, assortment and budget decisions.
• Build strong relationships with international partners and internal teams, ensuring clear communication and effective stock management across the business.

EXPERIENCE / SKILLS REQUIRED:

ESSENTIAL

• Competent Excel user
• Competent in using all merchandising systems for allocation and analysis
• Excellent knowledge of all basic merchandising principles
• Excellent communication skills both verbal and written
• Professional approach, accurate, honest, tactful, self-motivated and enthusiastic
• Team player
• Ability to plan and prioritise workload in line with the needs of department and company
• Takes responsibility and ownership for driving own development

DESIRED

• Previous experience/qualifications in fashion

About the perks

• Blended working – spreading your time across our office and remote working
• Sustainable office in bustling West London (near Westfield)
• Friendly and open culture with flat structures allowing plenty of opportunity for development.
• Company growth and opportunity; Dune is evolving all the time
• Open-minded company, welcoming thoughts and ideas to be shared
• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.
• 60% employee discount on Dune products – what’s not to love!
• 25 days holiday (plus the bank holidays)
• Cycle2work
• Company pension scheme
• Life assurance for all team members
• 3.00 p.m. finish every pay day Friday!
• Team socials and drinks – we like to have fun!
• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.
• Our own Wellbeing Allies – there to talk when you need them.