Marketplace Trading & Content Manager

The Dune Group; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Blended working

West London office

60% employee discount on Dune products

25 days holiday

Company pension scheme

Life assurance

Early Friday finish

Team socials and wellbeing support

Job summary

The Dune Group is seeking a marketplace trading specialist to own performance across digital partners, delivering growth in visibility, conversions and sales. You will harness commercial levers, listing optimisation and campaign execution to drive results across channels.

You have hands‑on experience in marketplace trading—particularly with Zalando Partner Program—plus strong analytical skills and the ability to work cross‑functionally in a fast paced environment.

Qualifications

• 3+ years in marketplace trading with hands-on Zalando Partner Program experience.
• Strong understanding of visibility, conversion and profitability drivers.
• Familiarity with marketplace tools and platforms.
• Proven track record of improving performance through trading and content optimisation.
• Exposure to marketplace media (ZMS, AMS).

Responsibilities

• Monitor digital partner performance against sales and profit plans and identify opportunities.
• Balance top-line growth with margin and costs during campaigns and seasonal activity.
• Use partner dashboards to understand drivers and focus effort.
• Ensure listings are compliant and optimised for campaigns and seasons.
• Collaborate with Merchandising, Operations and Buying to align ranges and priorities.
• Maintain high listing quality across all partners and resolve issues promptly.
• Work with Marketing to reflect brand messaging while delivering commercial results.
• Support forecasting with channel insights for planning.
• Drive improvements in listing quality and performance.

Skills

Marketplace trading

Analytical skills

Cross‑functional work

Zalando Partner Program

Content optimisation

Tools

ZMS

AMS

Job description

Dune London is the leading affordable luxury footwear and accessories brand in the UK, with broad distribution across both the UK and internationally. It has 50 stores in the UK and over 100 in 25 countries around the world. The company is entering a period of sustained growth both through expansion of sales on its online channels and through third party partners both in the UK and globally. Celebrating over 30 years in the industry, the Dune group has built an enviable position as the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street.

About the role

This role owns marketplace performance across a portfolio of key digital partners, with accountability for delivering sales growth, visibility and conversion.

You’ll drive results through a combination of commercial levers, campaign execution and listing optimisation, ensuring products are competitive, visible and converting effectively across all channels.

This is a hands‑on, commercially focused role for someone who has already delivered results in a marketplace environment, managing content as a core performance lever.

RESPONSIBILITIES:

Trading

• Monitoring performance of digital partners against sales and profit plans, identifying opportunities across visibility, conversion and profitability, and taking action to deliver against them
• Driving sales while maintaining awareness of margin and operating costs, balancing top-line performance with overall contribution
• Using partner tools, dashboards and insights to understand performance drivers and where to focus effort
• Planning and executing key trading moments, ensuring products are set up correctly to support performance during campaigns and seasonal activity
• Building strong relationships with digital partners and staying close to how each platform operates in practice
• Prioritising activity based on impact, focusing on areas that will drive the most meaningful performance improvement
• Working closely with in‑team Merchandising and Operations to ensure execution is aligned and issues are resolved quickly
• Partnering with the Buying and Merchandising teams to align on ranges and trading priorities
• Supporting the Merchandiser with planning and forecasting – feeding in channel level insight - ensuring plans reflect differences in how each channel operates and their respective strengths
• Collaborating with Marketing teams to ensure marketplace activity reflects the broader brand message while still delivering on commercial objectives

Content Management

• Owning the quality of product listings across all digital partners, ensuring they meet best‑in‑class standards
• Ensuring all listings are complete, accurate and aligned to platform requirements, including attributes, taxonomy and imagery, in collaboration with Digital Partnerships Operations Team.
• Identifying and resolving issues impacting performance including suppressed listings, missing information or poor categorisation
• Continuously improving how products are presented to maximise visibility and conversion
• Working with relevant teams to prioritise and deliver updates that will improve listing quality and performance

Experience Required

• 3+ experience in marketplace trading with responsibility for delivering performance - specifically with hands-on experience with Zalando Partner Program.
• Strong understanding of how marketplace performance is driven in practice, including what impacts visibility, conversion and overall results
• Familiarity with marketplace tools, platforms and ways of working.
• Proven track record of improving performance through trading and content optimisation
• Exposure to marketplace media (ZMS, AMS)
• Highly analytical with the ability to turn insight into action
• Able to manage and prioritise effectively across multiple channels, products and trading moments
• Confident working cross‑functionally in fast‑paced environments

About the perks

• Blended working – spreading your time across our office and remote working
• Sustainable office in bustling West London (near Westfield)
• Friendly and open culture with flat structures allowing plenty of opportunity for development.
• Company growth and opportunity; Dune is evolving all the time
• Open-minded company, welcoming thoughts and ideas to be shared
• Working with charitable organisations to help raise funds and give something back. Our current charity partner is Mental Health UK.
• 60% employee discount on Dune products – what’s not to love!
• 25 days holiday (plus the bank holidays)
• Cycle2workCompany pension scheme
• Life assurance for all team members
• 3.00 p.m. finish every pay day Friday!
• Team socials and drinks – we like to have fun!
• Access to our employee assistance programme, retailTRUST, who provide loads of resources to support with wellbeing and personal development offer free counselling legal advice and financial guidance.
• Our own Wellbeing Allies – there to talk when you need them.