Merchandise Admin Assistant

Hillier Nurseries Ltd; Ampfield; Sur place; GBP 15 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Online Learning Hub

Employee discount 20%

Restaurant discount 50%

31 days annual leave

Free on-site parking

Enhanced Employee Assistance Programme

Résumé du poste

Hillier Nurseries Ltd in Romsey is seeking a meticulous Merchandise Admin Assistant to support the Planning Manager and Buying/Merchandising teams. You will manage product data, pricing, stock movements, and reporting to enable trading decisions and smooth centre operations.

This role is part-time (22 hours) based at our Romsey Head Office. You will liaise with suppliers and internal teams, maintain data accuracy across EPOS and merchandising systems, and help with stock replenishment,

Qualifications

• Strong administrative experience within a retail or commercial environment.
• Excellent attention to detail and data accuracy.
• Confident user of Microsoft Excel and other data management tools.
• Strong organisational and time-management skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Clear and professional communication skills.

Responsabilités

• Maintain accurate product, pricing, and supplier data within the merchandising and EPOS systems.
• Support the setup of new products, promotions, and price changes in line with commercial schedules.
• Ensure all product information is complete, consistent, and compliant with internal standards.
• Liaise with suppliers and internal teams to resolve data queries and discrepancies promptly.
• Assist with the creation and maintenance of SKU lists, range files, and product hierarchies.
• Support the Merchandise Planning Manager in monitoring stock levels, sell-through rates, and replenishment activity.
• Prepare weekly and monthly trading reports, highlighting key trends, risks, and opportunities.
• Assist in analysing sales and margin performance to inform buying and allocation decisions.
• Help coordinate stock transfers, markdowns, and clearance activity across centres.
• Maintain accurate records of stock movements and adjustments.
• Support the setup and administration of promotional events, price changes, and seasonal launches.
• Ensure promotional data is correctly loaded and communicated to centres.
• Assist in collating post-promotion performance data and learnings.
• Work closely with Buying, Retail Operations, and Finance to ensure data accuracy and alignment.
• Provide administrative support for meetings, reports, and project documentation.
• Support communication between Support Centre and garden centres regarding product and Identify opportunities to streamline administrative processes and improve data accuracy.
• Support the Merchandise Planning Manager in developing tools and templates for reporting and analysis.
• Maintain confidentiality and integrity of commercial data at all times.

Connaissances

Administrative experience

Attention to detail

Excel

Data management tools

Organisational skills

Time management

Communication

Outils

EPOS systems

Merchandising systems

Description du poste

We are looking for a Merchandise Admin Assistant to provide essential administrative and analytical support to the Merchandise Planning Manager and wider Buying and Merchandising teams. The role ensures that product, pricing, and stock data is accurate, timely, and aligned with commercial priorities, enabling effective trading decisions and smooth operational delivery across all Hillier garden centres.

This is a detail‑oriented, fast‑paced role requiring strong data accuracy, organisation, and communication skills. The Merchandise Admin Assistant acts as the link between Buying, Merchandising, Retail, and Finance, supporting the day‑to‑day management of product information, stock movements, and reporting.

Based at our Head Office in Romsey, this position is a permanent part time position of 22 hours per week. Hourly rate of pay of up to £12.71 per hour. Actual pay will be deteremined in line with National Minimum Wage and National Living Wage requirements.

Key Responsibilities

• Maintain accurate product, pricing, and supplier data within the merchandising and EPOS systems.
• Support the setup of new products, promotions, and price changes in line with commercial schedules.
• Ensure all product information is complete, consistent, and compliant with internal standards.
• Liaise with suppliers and internal teams to resolve data queries and discrepancies promptly.
• Assist with the creation and maintenance of SKU lists, range files, and product hierarchies.
• Support the Merchandise Planning Manager in monitoring stock levels, sell‑through rates, and replenishment activity.
• Prepare weekly and monthly trading reports, highlighting key trends, risks, and opportunities.
• Assist in analysing sales and margin performance to inform buying and allocation decisions.
• Help coordinate stock transfers, markdowns, and clearance activity across centres.
• Maintain accurate records of stock movements and adjustments.
• Support the setup and administration of promotional events, price changes, and seasonal launches.
• Ensure promotional data is correctly loaded and communicated to centres.
• Assist in collating post‑promotion performance data and learnings.
• Work closely with Buying, Retail Operations, and Finance to ensure data accuracy and alignment.
• Provide administrative support for meetings, reports, and project documentation.
• Support communication between Support Centre and garden centres regarding product and Identify opportunities to streamline administrative processes and improve data accuracy.
• Support the Merchandise Planning Manager in developing tools and templates for reporting and analysis.
• Maintain confidentiality and integrity of commercial data at all times.

Skills And Experience (Essential)

• Strong administrative experience within a retail or commercial environment.
• Excellent attention to detail and data accuracy.
• Confident user of Microsoft Excel and other data management tools.
• Strong organisational and time‑management skills.
• Ability to manage multiple tasks and deadlines in a fast‑paced environment.
• Clear and professional communication skills.

Desirable

• Experience working with EPOS or merchandising systems.
• Previous experience in retail buying, merchandising, or stock management support.
• Understanding of retail trading cycles and product data workflows.

Personal attributes

• Methodical, accurate, and reliable.
• Proactive and solutions‑focused.
• Collaborative and supportive team player.
• Calm under pressure with a positive attitude.
• Keen to learn and develop within a commercial environment.

Benefits

• Online Learning Hub.
• Employee discount of 20%.
• Discount of 50% on restaurant menu whilst on shift.
• 31 days annual leave.
• Free on‑site parking.
• Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters.
• Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop.
• Company Christmas gifts (eligibility based on start date with Company).
• Free access to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally

You will be joining a respected family business with over 160 years of horticultural heritage, working in a friendly and supportive environment where every team member is valued.

We can only consider candidates who are already based in the UK and have the right to work. Hillier is an equal opportunity employer and welcomes applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.