Merchandise Admin Assistant

Hillier Nurseries; Romsey; Sur place; GBP 14 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Employee discount 20%

Discount of 50% on restaurant menu on‑

31 days annual leave

Free on-site parking

Enhanced Employee Assistance Programme

Free access to Sir Harold HillierGard

Company Christmas gifts

Free access to Hillier Gardens

Résumé du poste

Hillier Nurseries Limited is seeking a Merchandise Admin Assistant at our Romsey Head Office. You will provide administrative and analytical support to the Merchandise Planning Manager and wider Buying and Merchandising teams, ensuring product, pricing, and stock data are accurate and aligned with commercial priorities.

This is a part-time role (22 hours/week) with an hourly rate up to £12.71. You will collaborate across Buying, Merchandising, Retail and Finance to maintain data accuracy,

Qualifications

• Strong administrative experience in retail or commercial environments.
• Excellent attention to detail and data accuracy.
• Confident user of Microsoft Excel and data tools.
• Organised, with strong time‑management skills.
• Experience with EPOS or merchandising systems is preferred.
• Knowledge of retail trading cycles and product data workflows.

Responsabilités

• Maintain accurate product, pricing and supplier data in systems.
• Set up new products, promotions and price changes per schedule.
• Ensure product information is complete and compliant.
• Liaise with suppliers and internal teams to fix data queries.
• Create and maintain SKU lists and product hierarchies.
• Support stock monitoring, sell‑through and replenishment.
• Prepare weekly/monthly trading reports and highlight trends.
• Assist in analysing sales and margin to inform decisions.
• Coordinate stock transfers, markdowns and promotions.

Connaissances

Excel

Attention to detail

Data accuracy

Org & time mgmt

Communication skills

Merchandising data

Stock management support

Outils

EPOS systems

Merchandising software

Description du poste

• Location: Romsey, Hampshire, United Kingdom

We are looking for a Merchandise Admin Assistant to provideessential administrative and analytical support to the Merchandise Planning Manager and wider Buying and Merchandising teams. The role ensures that product, pricing, and stock data is accurate, timely, and aligned with commercial priorities, enabling effective trading decisions and smooth operational delivery across all Hillier garden centres.

This is a detail‑oriented, fast‑paced role requiring strong data accuracy, organisation, and communication skills. The Merchandise Admin Assistant acts as the link between Buying, Merchandising, Retail, and Finance, supporting the day‑to‑day management of product information, stock movements, and reporting.

Based at our Head Office in Romsey, this position is a permanent part time position of 22 hours per week. Hourly rate of pay of up to£12.71per hour. Actual pay will be deteremined in line with National Minimum Wage and National Living Wage requirements.

Key Responsibilities:

• Maintain accurate product, pricing, and supplier data within the merchandising and EPOS systems.
• Support the setup of new products, promotions, and price changes in line with commercial schedules.
• Ensure all product information is complete, consistent, and compliant with internal standards.
• Liaise with suppliers and internal teams to resolve data queries and discrepancies promptly.
• Assist with the creation and maintenance of SKU lists, range files, and product hierarchies.
• Support the Merchandise Planning Manager in monitoring stock levels, sell‑through rates, and replenishment activity.
• Prepare weekly and monthly trading reports, highlighting key trends, risks, and opportunities.
• Assist in analysing sales and margin performance to inform buying and allocation decisions.
• Help coordinate stock transfers, markdowns, and clearance activity across centres.
• Maintain accurate records of stock movements and adjustments.
• Support the setup and administration of promotional events, price changes, and seasonal launches.
• Ensure promotional data is correctly loaded and communicated to centres.
• Assist in collating post‑promotion performance data and learnings.
• Work closely with Buying, Retail Operations, and Finance to ensure data accuracy and alignment.
• Provide administrative support for meetings, reports, and project documentation.
• Support communication between Support Centre and garden centres regarding product and Identify opportunities to streamline administrative processes and improve data accuracy.
• Support the Merchandise Planning Manager in developing tools and templates for reporting and analysis.
• Maintain confidentiality and integrity of commercial data at all times.

Skills and experience (Essential)

• Strong administrative experience within a retail or commercial environment.
• Excellent attention to detail and data accuracy.
• Confident user of Microsoft Excel and other data management tools.
• Strong organisational and time‑management skills.
• Ability to manage multiple tasks and deadlines in a fast‑paced environment.
• Clear and professional communication skills.
• Experience working with EPOS or merchandising systems.
• Previous experience in retail buying, merchandising, or stock management support.
• Understanding of retail trading cycles and product data workflows.

Personal attributes

• Methodical, accurate, and reliable.
• Proactive and solutions‑focused.
• Collaborative and supportive team player.
• Calm under pressure with a positive attitude.
• Keen to learn and develop within a commercial environment.
• Employee discount of 20%.
• Discount of 50% on restaurant menu whilst on shift.
• 31 days annual leave.
• Free on-site parking.
• Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters.
• Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop.
• Company Christmas gifts (eligibility based on start date with Company).
• Free access to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally

You will be joining a respected family business with over 160 years of horticultural heritage, working in a friendly and supportive environment where every team member is valued.

We can only consider candidates who are already based in the UK and have the right to work. Hillier is an equal opportunity employer and welcomes applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.