Garden Centre Assistant (Weekend Only)

Hillier Nurseries Ltd; Wimborne Minster; Presencial; GBP 14.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

20% employee discount

50% discount on restaurant menu while/

Free on-site parking

31 days annual leave

Descripción de la vacante

Hillier Garden Centre at Three Legged Cross is seeking a friendly Garden Centre Assistant to join our team. You will provide excellent service, offer advice on plants and products, and help keep the centre clean, tidy, well-stocked and ready for trade.

This permanent role offers guaranteed 5 hours per week on a rota, with weekend work and additional hours during peak periods. Hourly pay up to £12.71, with National Living Wage guidance applied.

Formación

• Positive, friendly and helpful attitude.
• Interest in plants, gardening or garden centre environment.
• Able to work with energy, pace and a flexible approach.
• Willing to support different areas of the business when required.

Responsabilidades

• Provide excellent customer service and assist customers with queries.
• Offer advice on plants, gardening products and other items.
• Maintain health and appearance of plants (watering, pruning, pest checks).
• Replenish, price, rotate and display stock to standards.
• Process payments accurately and handle cash/card transactions.
• Support stock control including deliveries and wastage reductions.
• Promote the Hillier Gardening Club to customers.
• Keep areas clean, tidy, organised and safe.
• Report health and safety hazards.
• Assist garden centre restaurant staff as needed.

Conocimientos

Customer service

Plant knowledge

Flexibility

Team player

Cash handling

Descripción del empleo

Hillier Garden Centre atThree Legged Cross is looking for a friendly and enthusiastic Garden Centre Assistant to join our team.

Working across the garden centre, you'll help create a welcoming experience for customers by providing excellent service, offering product advice and helping to keep the centre clean, tidy, well-stocked and ready for trade.

This is a permanent role with guaranteed 5hours per week, worked on a rota basis, including some weekend working. Additional hours are regularly available during peak trading periods, so we are looking for candidates who can offer flexibility to increase their working hours when required.

Hourly rate of pay up to £12.71 per hour. Actual pay will be determined in line with National Minimum Wage and National Living Wage requirements.

What you'll be doing

• Providing excellent customer service and helping customers with their queries.
• Giving helpful advice on plants, gardening products and other items sold in the garden centre.
• Helping to maintain the health and appearance of plants, including watering, pruning and checking for pests or disease.
• Replenishing, pricing, rotating and displaying stock to company standards.
• Processing payments accurately and handling cash and card transactions.
• Supporting stock control, including deliveries, stock adjustments, wastage and reductions.
• Promoting the Hillier Gardening Club to customers.
• Keeping the garden centre, customer areas and facilities clean, tidy, organised and safe.
• Reporting or dealing with any health and safety hazards.
• Supporting the garden centre restaurant, café or coffee shop on an ad-hoc basis when required by the management team.

What we're looking for

• A positive, friendly and helpful attitude.
• Excellent customer service skills.
• An interest in plants, gardening or working in a garden centre environment.
• Able to work with energy, pace and a flexible approach.
• A team player who is willing to support different areas of the business when required.
• Able to respond to challenges and demonstrate a can-do approach.
• Previous retail, garden centre or customer service experience is desirable but not essential, as full training will be provided.

Benefits

• Sociable daytime hours.
• Full training and access to our Online Learning Hub.
• 20% employee discount.
• 50% discount on the restaurant menu whilst on shift.
• 31 days' annual leave (pro rata for part-time colleagues).
• Free on-site parking.
• Enhanced Employee Assistance Programme for you and your immediate family.
• Company Christmas gifts (eligibility applies).
• Access to exclusive retail discounts, deals and cashback offers.
• Free solo entry to the Sir Harold Hillier Gardens in Romsey, plus discounts at other gardens nationally.

You will be joining a respected family business with over 160 years of horticultural heritage, working in a friendly and supportive environment where every team member is valued.

We can only consider candidates who are already based in the UK and have the right to work. Hillier is an equal opportunity employer and welcomes applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation or age.