Mental Health Transport Team Leader

TN United Kingdom; England; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading company in secure patient transport is seeking a Mental Health Transport Assistant Team Leader. This full-time role involves ensuring high-quality patient transitions and supporting team development. Candidates should possess a valid UK Manual Driving License and excellent communication skills. The position offers full training and opportunities for career development within the Mental Health sector.

Benefits

Company pension

Cycle to work scheme

Refer a friend scheme

Health Care Cash plan

Employee Assistance Programme

Uniform provision

Provision of PPE and Equipment

Additional Annual Leave after 2 years

Wagestream

Qualifications

• Valid UK Manual Driving License with at least 12 months' driving experience.
• Excellent communication and IT skills.

Responsibilities

• Ensure health & safety standards daily, complying with legislation.
• Support the Deputy Care Operations Manager in managing the team.
• Monitor and improve patient care standards.

Skills

Communication

Team Player

Attention to Detail

Resilience

Education

UK Manual Driving License

Job description

Social network you want to login/join with:

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Client:

Secure Care UK - Bases

Location:

Wiltshire, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

7b876aba4870

Job Views:

2

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Description REPORTS TO: Deputy Care Operations Manager (DCOM) JOB TYPES: Full-time SHIFT PATTERNS:

• 12 hour shifts
• Day shifts
• Night shifts

QUALIFICATIONS:

• Full UK Manual Driving License (Required)
• Enhanced DBS certificate within the last 3 years (preferred)

BENEFITS:

• Company pension
• Cycle to work scheme
• Refer a friend scheme
• Health Care Cash plan upon successful completion of 6 months probationary period
• Enhanced DBS
• Eligibility for Blue Light membership
• Employee Assistance Programme from day one
• All logo required uniform
• Provision of PPE and Equipment
• Additional Annual Leave after 2 years of service
• Wagestream - a financial wellbeing platform for frontline workers

If you are looking for a rewarding role in Mental Health Care, WE HAVE GOT THE JOB FOR YOU!

Working in Health Care allows you to make a positive impact on vulnerable individuals and deliver high standards of patient transition care responsibly. You will support the Deputy Care Operations Manager (DCOM) in managing and developing the team to provide high-quality patient transitions.

We seek experienced, caring, and committed Mental Health Transport Team Leaders with engaging approaches who want to enhance their skills in the Mental Health sector.

You should be a passionate, empathetic, and motivated individual who works well in a close-knit team to deliver exceptional care. We pride ourselves on building positive relationships with patients and making a difference during their time of need. If this aligns with your values, we want to hear from you!

This role is about more than driving; it involves safely transporting patients with care, respect, and empathy, ensuring smooth transitions. Sometimes trained techniques may be necessary for safety. Job satisfaction comes from playing a vital role during crises.

MAIN RESPONSIBILITIES:

• Ensure health & safety standards daily, complying with legislation.
• Model quality patient care, company values, policies, and procedures.
• Uphold the Code of Conduct with the team.
• Monitor and improve patient care standards, fostering a learning culture.
• Assist with recruitment, induction, development, and retention of team members, mentoring new staff.
• Communicate effectively between teams and managers.
• Motivate and care for the team through positive communication, meetings, teamwork, and coaching.
• Identify and support team development and address poor performance.
• Manage electronic systems for data collection, review, and resolve issues promptly.
• Handle administrative duties related to patient transitions.
• Engage in continuous professional development and reflective practice.
• Achieve KPIs, goals, and objectives.
• Maintain vehicle standards at a high level.
• Support change initiatives and new company projects.
• Supervise rotas for optimal productivity and care standards.
• Support business development through networking and client relationships.
• Maintain high professional standards to protect the SCUK brand.
• Collaborate with departments for deployments, audits, and SOPs.
• Ensure all activities comply with legislation.
• Deputize for the DCOM when needed.
• Perform any other reasonable duties.

WHO ARE WE?

Founded in 2012, we specialize in secure patient transport and have grown significantly. Our core values are Patient First, Respect, Openness, Unity, and Determination. We partner with NHS trusts, private clients, and adhere to the Restraint Reduction Network (RRN) standards. We are proud to be the first UK secure transport provider to achieve RRN training and care standards, celebrating over 10 years of service and expansion across the UK.

Equality, Diversity, and Inclusion: SCUK is committed to an inclusive culture where everyone feels valued and respected. We promote inclusive behavior among colleagues, patients, and the community, acting as ambassadors for inclusion.

BACKGROUND & EXPERIENCE:

• Valid UK Manual Driving License with at least 12 months' driving experience
• Excellent communication and IT skills
• Ability to remain calm under pressure and demonstrate resilience
• Effective team player
• High attention to detail

Please disclose any past police record. We consider circumstances and age of convictions per the Rehabilitation of Offenders Act 1974.

In return, we offer:

Full Training: Patient Care, Transport, De-Escalation, Physical Intervention, Handcuffing, First Aid, and more.

Support and Mentoring: Opportunities to grow skills and progress within the Mental Health field, including diplomas and career development.

Continual Professional Development: Accredited qualifications and training in Mental Health topics.

Awards: Recognition through Care Awards, gift vouchers, and performance rewards.

Suggestion Scheme: Employee ideas are encouraged and rewarded.

Position: Mental Health Transport Assistant Team Leader, full-time, 40.3 hours per week, on a 4 on 4 off shift pattern, alternating days and nights.

Note: Flexibility is required due to patient care needs, with potential schedule adjustments. Compensation includes a blended rate of £13.74/hour, with additional payments for overtime, night, and special activities, starting from an annual salary of approximately £28,839.51. Further details to be discussed during interviews.