Mental Health Support Worker (Housing)

Mindwise; Carrickfergus; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Employer pension 6%

35 days holiday (FTE)

Enhanced sick pay

Medical cash plan

Death in service benefit

Flexible working options

CSR volunteering day

Learning & development

Staff Working Groups

IIP Gold Award

Job summary

MindWise in Carrickfergus is seeking two Mental Health Support Workers (Housing) to provide safe and supportive environments for people experiencing mental health issues. You will assist with empowerment and recovery, promoting wellbeing and social inclusion within the local community.

The role requires Level 2 Maths/English or GCSE C or above, 3–6 months relevant experience, and NISCC registration or eligibility.

Qualifications

• Level 2 Essential Skills in Maths and English or GCSE Grade C or above in Maths and English.
• Able to demonstrate 3–6 months recent experience supporting people with mental illness.
• Willing to work various shifts including days, nights, evenings and weekends.
• NISCC Registration or eligible from commencement of role.
• Must align with MindWise values: Passion, Respect, Empathy, Togetherness, Openness & Transparency.

Responsibilities

• Provide a safe, supportive environment for people experiencing mental health issues and improve quality of life.
• Support individuals to reduce social isolation and become active in the community.
• Assist in promoting recovery and participation in health and wellbeing activities.

Skills

Empathy & Compassion

Shift flexibility

Teamwork

Communication skills

Education

GCSE Maths & English (or Level 2 Essential Skills)

Job description

MENTAL HEALTH SUPPORT WORKER (Housing)

Location: 1 Henry Gill Court Ellis Street, Carrickfergus, BT38 8AX

2 Positions Available: 2 x 37.5 hours per week, Permanent

Starting Salary: £26,228

Closing date: 12 noon, Tuesday 27th October 2026

All our roles make a positive impact on the lives of others, the purpose of this role is to:

Support and empower people affected by mental health issues live their best lives, underpinned by the recovery model.

Support people affected by mental ill health to get the right support early and encourage everyone to take up physical health activities, healthy eating programs and physical health screening, where appropriate.

The key purpose of this role is to provide a safe, supportive and stable environment for people experiencing mental health issues, improve their quality of life, reduce their social isolation and become active citizens in their local community.

What we ask for from you:

• Level 2 Essential Skills in Maths and English or GCSE Grade C or above in Maths and English.
• Able to demonstrate a minimum of 3 to 6 months recent experience, providing support to people with a mental illness either in a paid or voluntary position OR demonstrate a minimum of 6 months experience of providing support in a paid or voluntary capacity in another care setting.
• To be willing to work various shifts which may include days, nights, evenings, and weekends
• NISCC Registration or eligible to be registered from commencement of role.
• Ability to demonstrate alignment with MindWise's core values of Passion, Respect, Empathy, Togetherness, Openness & Transparency.

What you get in return:

• A competitive salary
• A minimum employer pension contribution of 6%
• Enhanced holiday leave entitlement of 35 days (FTE)
• Enhanced company sick pay
• Medical cash plan
• Death in service benefit
• Access to family friendly policies and flexible working options
• Business mileage paid at HMRC max
• Commitment to learning and development
• Able to volunteer 1 day per year with MindWise Corporate Social Responsibility policy.
• Able to join Staff Working Groups and have your voice heard! e.g. People working group; Health & Wellbeing; Leadership and Management; Human Rights; Trauma Informed group etc
• Investors in People (IIP) Gold Award holders, reflecting excellent working practices

The successful candidate will be subject to an Enhanced with Adults Barred Access NI check.

MindWise are an equal opportunities employer