Tenancy Support Worker

The Methodist Church in Britain; Newtownards; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Pension contribution

Enhanced holiday leave

Medical cash plan

Death in service benefit

Flexible working options

Volunteer/CSR day

Job summary

MindWise is hiring a fixed-term Tenancy Support Worker in Northern Ireland until 31 March 2028. The role offers flexibility with two 18-hour posts, a 36-hour post, or job share, including days, evenings, and on-call shifts.

NISCC registration or eligibility from start and an enhanced Adult's Barred Check are required. Responsibilities include providing tenancy support to diverse clients, coordinating with referral agents, and delivering high-quality, person-centred support while upholding

Qualifications

• 3–6 months recent housing/community support experience (paid or voluntary) or 6 months support work in a community/care setting.
• NISCC registration or eligible from start of role.
• Level 2 Essential Skills in Maths and English, or GCSE grade C or above in Maths and English.

Responsibilities

• Provide tenancy support to a range of clients.
• Liaise with referral agents at the Northern Ireland Housing Executive and other key stakeholders.
• Ensure delivery of person-centred, high-quality support.
• Represent MindWise values and set the standard for positive behaviour at all levels.
• Work to the MindWise Competency Framework at Level 1.

Skills

Flexible working

Education

Maths & English GCSE (or Level 2 Essential Skills)

NISCC registration or eligible

Job description

This fixed-term Tenancy Support Worker post with MindWise runs until 31 March 2028 and provides tenancy support to a range of clients. Work is built around each client and coordinated with referral agents at the Northern Ireland Housing Executive and other stakeholders. Hours can be two 18-hour posts, one 36-hour post or a job share, and include days, evenings and an on-call rota. NISCC registration, or eligibility to register from the start, and an enhanced adult barred check are required.

What the job involves

• Provide tenancy support to a range of clients
• Liaise with referral agents at the Northern Ireland Housing Executive and other key stakeholders
• Ensure delivery of person-centred, high-quality support
• Represent MindWise values and set the standard for positive behaviour at all levels
• Work to the MindWise Competency Framework at Level 1

What’s required

Qualifications

• Level 2 Essential Skills in Maths and English, or GCSE grade C or above in Maths and English

Registration & licences

• NISCC registration, or eligibility to register from the start of the role

Experience

• 3 to 6 months recent housing support with people in the community, paid or voluntary, or
• 6 months support work in paid or voluntary capacity in another community or care setting

Checks & eligibility

• Enhanced with Adult's Barred Access NI check

Other

• Willing to work flexibly, including days, evenings and the on-call rota
• Demonstrate alignment with MindWise core values of passion, respect, empathy, togetherness, openness and transparency

What’s offered

• Minimum employer pension contribution of 6%
• Enhanced holiday leave of 35 days (FTE)
• Enhanced company sick pay
• Medical cash plan and death in service benefit
• Family friendly policies and flexible working options
• Business mileage paid at HMRC maximum rate
• Commitment to learning and development
• One volunteering day per year under the CSR policy, and places on staff working groups