Mental Health Support Worker

Salvation Army Homes; Exmouth; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading UK-supported housing provider as a Mental Health Support Worker. You will provide holistic support to clients with mental health issues, engaging creatively and helping them develop skills for independent living. This role requires resilience, excellent communication skills, and a passion for making a difference in people's lives. You will work collaboratively with clients and external agencies, making a meaningful impact in their recovery journey.

Benefits

Financial incentives

Private medical insurance

Generous leave

Career development support

Qualifications

• Experience supporting people with complex mental health needs.
• Ability to work in line with company values.
• Flexibility to participate in 24-hour shift and on-call rotas.

Responsibilities

• Providing support through 1:1 and group sessions.
• Assisting clients with appointments and accessing resources.
• Developing person-centered Support Plans.

Skills

Excellent communication skills

Resilience

Passion for making a difference

Ability to build trust

Knowledge of community resources

Education

Experience in mental health support

Knowledge or background in social care

Job description

About The Role

Excellent opportunity for Mental Health Support Workers to provide holistic, recovery-focused support to clients with mental health issues across the EEDMHS. At Salvation Army Homes, we are dedicated to delivering comprehensive, high-quality housing services, support, and resettlement.

The Mental Health Support Worker will engage creatively with a caseload of clients based on their support needs, helping them develop skills and resources to transform their lives and achieve independent living. Responsibilities include providing support through 1:1 and group sessions and collaborating with external agencies.

The role involves:

• Supporting and accompanying clients to essential appointments (health, debts, housing, etc.)
• Advising clients on accessing information regarding housing, health, welfare, benefits, and other resources
• Supporting medication management, if required
• Engaging residents in service development
• Assessing potential new clients
• Liaising with external agencies, including health professionals
• Managing incidents or challenging behavior
• Developing person-centered Support Plans and Risk Management Plans with accurate record-keeping

About The Candidate

You should have experience or knowledge of supporting people with complex mental health needs or have worked in social care. You will work in line with Salvation Army Homes' values and demonstrate energy, passion, and a positive attitude.

Key qualities include:

• Excellent communication skills and ability to build trust
• Passion for making a difference and thriving in a fast-paced environment
• Resilience
• Empowering individuals to develop their skills and talents
• Knowledge of community resources and organizations
• Comfort dealing with complex situations
• Experience in mental health support, education, training, or leading activities
• Availability to participate in 24-hour shift and on-call rotas

We offer benefits such as allocated buddy support during probation, regular supervision, annual appraisal, generous leave, financial incentives, discounts, pension, private medical insurance, emergency loans, sick pay, comprehensive induction, long service awards, and career development support.

About The Company

Salvation Army Homes is a leading UK-supported housing provider, dedicated to transforming lives through accommodation and support for vulnerable individuals, including those with complex needs or experiencing homelessness. We focus on building on individual strengths through person-centered strategies and plans.

As an equal opportunities employer, we are committed to inclusive recruitment and do not discriminate based on age, disability, sex, sexual orientation, pregnancy, race, religion, gender identity, or marital status. We encourage early applications as we reserve the right to close the vacancy early if sufficient applications are received.