Mental Health Support Worker

Berkshire Healthcare NHS Foundation Trust; Bracknell; On-site; GBP 20,000 - 26,000; Full time

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking a Mental Health Support Worker (Band 3) to assist service users in crisis. The role involves providing emotional support and conducting risk assessments, offering a chance to gain valuable experience in mental health care. Ideal candidates will be empathetic and responsive, working in a supportive environment with flexible hours and opportunities for development.

Benefits

Flexible working options

27 days annual leave

Generous NHS pension scheme

Excellent learning and career development opportunities

Cycle to Work scheme

Access to wellbeing tools and services

Discounts at retailers and restaurants

Generous maternity and paternity leave

Free parking

Qualifications

• Caring, responsive, and empathic person.
• Experience interacting with service users in distress.
• Ability to support risk assessments and management plans.

Responsibilities

• Provide emotional support for individuals in distress.
• Work as part of a team delivering care for patients in crisis.
• Conduct face-to-face visits or support over the phone.

Skills

Empathy

Communication

Crisis Management

Job description

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Interviews are due to be held on 13 June 2025.

The role of the Mental Health Support Worker (Band 3) within a crisis resolution and home treatment is about helping service user who are under the service or those who are contacting the service for the first time.

The ideal candidate will be a caring, responsive, empathic person who can provide support and reassurance to service users who contact service.

This role will enable to candidate to gain experience interacting with service users with both common and complex clinical presentations. The ideal candidate will have an opportunity to further develop their knowledge of mental health care and develop their skills when working with service users undergoing a mental health crisis. CRHTT East is a very flexible and supportive place to work.

Successful candidates will be expected to work office hours.

• The post holder will work as part of a team of nurses, doctors, support workers, social workers, administrative staff.
• The post holder will be involved in the delivery of care for patients in a mental health crisis either by face to face visits or over the phone
• The post holder will provide emotional support for individual in distress and support the team in carrying out risk assessment and risk management plans for the patients
  
  

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our Values At Berkshire Healthcare Are

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
  
  

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust site
  
  

For further details / informal visits contact: Name: Lorraine Dune Job title: Deputy Service Manager Email address: [e-mail] Telephone number: 07946733526

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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