Mental Health Support Worker

iBC Healthcare; Birmingham; Remote; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training and induction

Career development opportunities

Funded qualifications (Diploma Levels

Cycle to Work scheme

Employee Assistance Programme (EAP)

28 days paid holiday

Job summary

IBC Healthcare is seeking a committed Support Worker to join our enabled living services in Rednal, Birmingham. The role focuses on person-centred care for adults with complex needs, delivering practical support and facilitating access to community activities.

Responsibilities include medication administration, daily tasks, and enabling independence. A driving licence is essential, with full training and career development provided by IBC Healthcare.

Qualifications

• Experience supporting people with mental health conditions, complex care needs, challenging behaviours, autism and psychosis.
• Driving licence is essential.
• Ability to multi-task.
• Good time management, organization, attention to detail and flexibility.
• IT literate.
• Positive ‘can do’ attitude.
• Good communication skills.
• Compassionate, caring personality.
• Genuine passion for making a real difference in people’s lives.
• Able to manage challenging behaviour and conflict.
• Works well as part of a team as well as individually.

Responsibilities

• To support people with disabilities using person-centred approaches to enable positive outcomes according to the support plan.
• Daily duties include medication administration, cooking, cleaning, and paperwork.
• Provide emotional and practical support.
• Help people access community facilities and participate in community groups.
• Build relationships to promote independence and improve quality of life.
• Empower people to learn new skills or hobbies.

Skills

Driving Licence

Multi-tasking

Time management

Organization

Attention to detail

Flexibility

IT literacy

Communication skills

Compassionate

Passion to make a difference

Teamwork

Tools

IT literacy

Job description

Do you want a career making a real difference to vulnerable Adults with complex needs?

Are you looking for an employer who invests in their staff’s development/ progression and guarantees to give you all the support to ensure you can do amazing daily?

If so, then look no further.

We have an excellent opportunity for a Support Worker to join our incredible Supported living service.We have opportunities available located in Rednal,B45 9JZ

• Role: Support Worker
• Pay Rate: £12.90Per Hour
• Shifts: Options of day shift or Night shift
• Full-time - 42hours per week

Duties Include

• To support people with disabilities, including individuals with profound and complex needs, using person-centred approaches to enable people to achieve positive outcomes as defined in their support plan.
• Basic daily duties include medication administration, cooking, cleaning, and paperwork.
• To Provide emotional and practical support.
• To support the people in our care to access community facilities and be included in community groups.
• To build a robust relationship with the people in our care to promote independence and improve quality of life.
• To Empower the people in our care to learn new skills or pursue hobbies and interests.

Person Specifications

• Previous experience Supporting people with Mental Health Conditions, Complex Care needs, Challenging Behaviours, Autism andPsychosis
• Driving Licence Essential
• The ability to multi-task.
• Good time management, organization, attention to detail and flexibility.
• IT literate.
• A positive ‘can do’ attitude.
• Good Communication Skills.
• You must have a compassionate, caring, positive personality.
• Possess a genuine passion for making a real difference in people’s lives.
• Able to manage challenging behaviour and conflict.
• Works well as part of a team as well as individually.

Why Work for IBC Healthcare?

We believe our staff do amazing work every day, and we make sure they feel supported, valued, and recognised.

Our Benefits Include:

• Competitive salary
• Fully paid, comprehensive training and induction
• Clear career development and progression opportunities
• Funded qualifications (Diploma Levels 2, 3, 4 & 5)
• Reward and recognition schemes, including Star Performer of the Month
• Blue Light Card
• Free access to Udemy online learning
• Cycle to Work scheme
• Employee Assistance Programme (EAP)
• Enhanced maternity and paternity pay
• Wellbeing support
• Casual dress
• 28 days paid holiday (including bank holidays)

About IBC Healthcare:

• IBC Healthcare is a leading Health and Social Care provider across the Midlands, supporting hundreds of adults with learning disabilities, autism, complex needs, and mental health conditions.
• We work in partnership with over 20 Local Authorities and ICBs, developing bespoke, high-quality services that promote inclusion, independence, and opportunity.
• Our purpose is simple: to support people to live meaningful lives, with access to real choices, community connections, and opportunities.
• We listen, we value, and we champion the aspirations of the people we support.
• As an employer, we invest heavily in our people, ensuring robust support structures, high-quality training, and a culture where everyone can thrive.

What our staff say:

• 97% would recommend IBC Healthcare as a great place to work
• 93% plan to remain with IBC long-term