Mental Health Support & Programs Specialist

BCHA; Shaftesbury; On-site; GBP 25,000 - 26,000; Part time

Job summary

BCHA in Shaftesbury is seeking a Mental Health Support Worker on a fixed-term contract (FTC) 6 months, 30 hours per week pro rata. The role focuses on developing and delivering mental health support programs for customers and providing confidential one-to-one guidance.

You will assess needs, create personalized plans, run awareness sessions, collaborate with teams, maintain records, and help improve services while ensuring safeguarding and compliance.

Qualifications

• Develop and implement mental health support programs tailored to customers.
• Provide confidential one-to-one support and guidance to customers with mental health challenges.
• Conduct mental health assessments and create personalized support plans linking to resources.

Responsibilities

• Innovative Program Development: Develop and implement innovative mental health support programs and initiatives tailored to our customers' needs.
• Confidential Support: Offer confidential, one‑on‑one support and guidance to customers facing mental health challenges, ensuring their well‑being.
• Assessment and Personalized Plans: Conduct mental health assessments for customers and create personalized support plans, connecting them with relevant mental health resources.
• Training and Workshops: Organize and lead mental health awareness sessions and workshops to provide valuable information and reduce stigma.
• Collaboration: Collaborate with internal teams to ensure a customer‑centric approach to mental health support.
• Documentation: Maintain accurate records and documentation related to customer mental health support.
• Resource Hub: Act as the primary resource for customers seeking mental health assistance and resources, offering guidance and referrals.
• Continuous Improvement: Evaluate the effectiveness of mental health support programs and make data‑driven improvements.
• Committee Participation: Participate in relevant well‑being committees and initiatives.
• Compliance: Ensure compliance with company policies and legal requirements regarding mental health support for customers.

Skills

Program development

Confidential support

Assessment

Training

Collaboration

Documentation

Resource hub

Quality improvement

Committee participation

Compliance

Job description

BCHA in Shaftesbury is seeking a Mental Health Support Worker on a fixed-term contract (FTC) 6 months, 30 hours per week pro rata. The role focuses on developing and delivering mental health support programs for customers and providing confidential one-to-one guidance.

You will assess needs, create personalized plans, run awareness sessions, collaborate with teams, maintain records, and help improve services while ensuring safeguarding and compliance.