Complex Needs Family Support Worker - 19 hours per week

BCHA; Plymouth; On-site; GBP 25,000 - 26,000; Part time

Job summary

BCHA is seeking a Complex Needs Family Support Worker to provide holistic health and wellbeing support for families in Plymouth. The 19 hours per week role is permanent, on site at Millbay Rd, and aims to help families thrive and sustain their tenancies.

You will work as part of a small team to support customers and prevent homelessness, bringing a calm, personable manner and a commitment to safeguarding. Full training in trauma-informed approaches will be provided.

Qualifications

• Provide holistic health and wellbeing support to families in their home environment.
• Support customers and prevent homelessness within a small professional team.
• Receive full training in trauma-informed approaches, managing mental health, substance misuse and accommodation services.

Responsibilities

• Work with families to build trusting relationships and encourage independence.
• Liaise with external providers to access services that support customers.

Job description

Complex Needs Family Support Worker - 19 hours per week

BCHA

Location: On site / Millbay Rd, Plymouth PL1 3LF, UK
job type: Permanent / Part-time
Sector and subsector: Housing | Housing Association
Annual Salary range:from £ 25,029.00 to £ 25,861.00

In this role you will provide holistic health and wellbeing support, helping families to thrive within the home environment, sustain positive outcomes and retain their tenancies. This role is supporting familes.

You will be working as part of a team to provide support to our customers and preventing homlessness. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

We can offer you the opportunity to:

• work within a small professional team in a friendly and supportive environment;
• achieve real job satisfaction in a rewarding and challenging role;
• focus on building trusting relationships with families;
• receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services;
• liaise with external providers to access services that support customers

You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.

BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.

As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.

BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.