Mental Health Service Manager — Lead & Develop Teams

Look Ahead Care, Support and Housing Ltd; Greater London; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

Annual leave up to 30 days

Pension contributions up to 8%

Life assurance up to 3x pensionable

Cycle to work scheme

Employee Assistance Programme

Free DBS

Job summary

Look Ahead Care, Support and Housing Ltd is seeking an Innovative, organised and resilient Service Manager for our Mental Health Social Care Services in Tower Hamlets, London. The role carries a salary of £43,000.60 per annum, with a standard 40-hour week.

You will lead service delivery, supervise frontline staff and manage stakeholder relationships, ensuring high-quality care and housing-management performance.

Qualifications

• Educated to degree level or equivalent experience.
• Experience of managing contracts and resources and delivering to budget and performance targets.
• Experience of delivering to housing-management performance targets and managing tenancy sustainment within supported accommodation or a comparable setting.
• CMI/NVQ Level 4 or higher, or equivalent management qualification.
• Other relevant professional membership or specialist qualification.
• Formal training in structured professional judgement tools such as HCR-20 or START.

Responsibilities

• The Service Manager is responsible for the effective management of all aspects of service delivery, including line management of relevant frontline staff and effective management of stakeholder relationships.
• Service Leadership, Customer Knowledge and Relational Practice.
• Maintain an up-to-date working knowledge of every customer's baseline presentation, communication style, routines, relationships, strengths, vulnerabilities, triggers, early warning signs, protective factors, risk factors, medication arrangements, legal or forensic restrictions and agreed support and risk-management plans.

Job description

Look Ahead Care, Support and Housing Ltd is seeking an Innovative, organised and resilient Service Manager for our Mental Health Social Care Services in Tower Hamlets, London. The role carries a salary of £43,000.60 per annum, with a standard 40-hour week.

You will lead service delivery, supervise frontline staff and manage stakeholder relationships, ensuring high-quality care and housing-management performance.