Menswear Dept Lead - Customer Experience & Sales

Government Of Jersey; Jersey Marine; On-site; GBP 21,000 - 27,000; Full time

Job summary

Government Of Jersey is seeking a proactive Retail Team Leader to supervise a fast-paced store environment. You will guide the team, deliver outstanding customer service and support colleagues with product recommendations to help customers make informed purchases.

You will ensure the department is well presented, fully stocked and operating efficiently, maintaining strong communication and accurate administrative processes to support day-to-day store performance.

Qualifications

• Lead the team to optimise customer experience and maximise business opportunities.
• Maintain up-to-date product knowledge and ensure department presentation.
• Ensure clear and timely communication.

Responsibilities

• Lead the team to optimise customer experience and maximise business opportunities.
• Drive sales on the shop floor by supporting selling opportunities.
• Ensure the team maintains excellent product knowledge.
• Oversee department presentation.
• Maintain clear and timely communication.
• Ensure all administrative procedures are completed accurately.

Skills

Customer service

Team leadership

Product knowledge

Sales driven

Communication

Tools

POS system

Job description

Government Of Jersey is seeking a proactive Retail Team Leader to supervise a fast-paced store environment. You will guide the team, deliver outstanding customer service and support colleagues with product recommendations to help customers make informed purchases.

You will ensure the department is well presented, fully stocked and operating efficiently, maintaining strong communication and accurate administrative processes to support day-to-day store performance.