Memory Service Admin Specialist

PENNINE CARE NHS FOUNDATION TRUST; Stockport; On-site; GBP 24,000 - 28,000; Full time

Job summary

Pennine Care NHS Foundation Trust is seeking a motivated Team Administrator to support the Memory Assessment Service. You will handle incoming calls, provide information, and coordinate referrals and appointments.

The role involves updating Paris records, generating reports, and maintaining efficient admin systems within a busy team. You will work closely with the Memory Team Manager to plan meetings, take minutes, and ensure timely discharge of cases while supporting colleagues across the MDT.

Qualifications

• Experience handling telephone queries with diplomacy and sensitivity.
• Proven data entry and information gathering capabilities.
• Strong clerical and record-management skills with accuracy.
• Familiarity with Tableau for KPI monitoring and reporting.

Responsibilities

• Deal with telephone queries regarding appointments and services.
• Maintain administrative systems and support the Memory Service.
• Manage referrals and input activity data on Paris.
• Arrange meetings and minute-taking for Memory Team.
• Monitor stock and assist colleagues as needed.

Skills

Telephone liaison

Data entry

Clerical duties

Record management

Tableau reporting

Paris system

Tools

Tableau

Paris system

Job description

Pennine Care NHS Foundation Trust is seeking a motivated Team Administrator to support the Memory Assessment Service. You will handle incoming calls, provide information, and coordinate referrals and appointments.

The role involves updating Paris records, generating reports, and maintaining efficient admin systems within a busy team. You will work closely with the Memory Team Manager to plan meetings, take minutes, and ensure timely discharge of cases while supporting colleagues across the MDT.