Membership Services Administrator Apprentice

Getting In Limited; Hatfield; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a leading health and fitness operator as a Membership Services Administrator Apprentice. This role offers a unique opportunity to gain a nationally recognized qualification while working in a dynamic team environment. You will learn essential business administration skills, from managing membership queries to supporting club teams. Enjoy fantastic benefits, including free club membership for your family and flexible shift patterns. This is a perfect chance to kickstart your career in a vibrant industry, where your contributions will make a real difference.

Benefits

Free Club Membership for you and your family

Discounts on products like Swimming/Tennis Lessons

50% discount on food and drinks

Opportunity for advancement

Flexible Shift Patterns

Learning and Development Opportunities

Wagestream App for on-demand payments

Qualifications

• Passion for customer service and team collaboration.
• Ability to manage membership database and queries.

Responsibilities

• Support membership administration and maintain database accuracy.
• Handle member communication and process refunds.

Skills

Communication skills

Organisation skills

Customer care skills

Team working

Education

Business Administration Level 3

Job description

What do you want to search? Keyword Apprenticeship Type Location

Membership Services Administrator Apprentice

, Apply From: 01/05/2025

Learning Provider

Delivered by LIFETIME TRAINING GROUP LIMITED

Employer

DAVID LLOYD LEISURE LIMITED

Vacancy Description

Would you like to join the largest Health and Fitness operator in Europe, Working with Our Membership Services team in Hatfield, and work with a team who have a passion to serve?

We have a fantastic opportunity to join Membership Services team as Business administrator apprentice on a fixed term contract.

As a Membership services administrator, you will learn about the Membership process and policies, how to deal with queries and deliver a high-quality experience for our clubs and teams.

You will be maintaining the integrity and accuracy of our membership database and supporting our members and Club teams with membership administration queries. It is an incredibly varied role which ranges from member communication mailshots and refunds to migration, reconciliation, and Direct Debit runs.

You will study toward The Business admin level 3 Apprenticeship alongside your role and learning all about Planning and Organising, Team Building and Personal Skills, Organisation and Business Fundamentals, Process Management, Project Management and understanding key Stakeholder Requirements and External Factors.
So, what are the benefits of working for David Lloyd Clubs?

As part of the Membership team as well as gaining a national recognised qualification on completion of apprenticeship, you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:

• Opportunity to earn commission*
• Free Club Membership* for you and your family
• Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
• Unlimited 50% discount on food and drinks
• Opportunity for advancement and career progression
• Flexible Shift Patterns / Majority of shifts are straight not split
• Learning and Development Opportunities
• Wagestream App allowing you to be paid on demand
• Benefits Suite

Key Details

Vacancy Title

Membership Services Administrator Apprentice

Employer Description

David Lloyd Clubs operates 81 David Lloyd clubs in the UK and a further ten across Europe, plus two Harbour Clubs and the high street concept, David Lloyd Studios. We have approximately 475,000 members and employ 6,000 people, including an expert health and fitness team of over 1,800 and more than 400 tennis professionals.

Vacancy Location

The Hangar Mosquito Way Hatfield Business Park Hertfordshire AL10 9AX

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000317314

Key Dates

Apply From

01/05/2025

Closing Date For Applications

2025-05-19 23:59:59

Interview Begin From

Possible Start Date

2025-05-26 00:00:00

Training

Training to be Provided

• Business Administrator Level 3 Apprenticeship Standard

Learning Provider

LIFETIME TRAINING GROUP LIMITED

Skills Required

Communication skillsOrganisation skillsCustomer care skillsTeam working

Apply Now