Membership Growth & Retention Manager – Leisure

Leisure People Recruitment; Luton; On-site; GBP 25,177 - 30,772; Full time

Benefits offered by this job

25 days annual leave plus Bank Holidays

Contributory pension

Free swimming and off-peak gym membership

Cycle to work scheme

Employee assistance programme

Job summary

A progressive Leisure Trust in Luton is seeking a Sales & Retention Manager to enhance membership sales and participation across multiple facilities. This role involves leading a sales team, developing outreach strategies, and improving customer retention. The ideal candidate will have a passion for health and fitness, proven sales target achievements, and team leadership experience. Benefits include generous leave, a contributory pension, and professional development opportunities.

Qualifications

• Proven track record in achieving sales targets.
• Team leadership experience as a supervisor, trainer, or manager.
• Experience in a health and fitness environment.

Responsibilities

• Plan and deliver outreach activities to generate new leads.
• Lead and train a team of sales consultants.
• Manage prospect and member database for retention.

Skills

Sales targets achievement

Team leadership

Customer relationship management

Outreach activity development

Health and fitness passion

Job description

A progressive Leisure Trust in Luton is seeking a Sales & Retention Manager to enhance membership sales and participation across multiple facilities. This role involves leading a sales team, developing outreach strategies, and improving customer retention. The ideal candidate will have a passion for health and fitness, proven sales target achievements, and team leadership experience. Benefits include generous leave, a contributory pension, and professional development opportunities.