Membership Assistant

Allscreens Nationwide Ltd; Glasgow; On-site; GBP 12,000 - 16,000; Part time

Job summary

University of Glasgow's UofG Sport is seeking a part-time Membership Assistant in Glasgow. You will deliver an excellent customer experience to current and potential members, help with bookings, and drive member engagement.

The role is on-site, permanent, with a focus on welcoming visitors, handling enquiries, and contributing to a positive member journey. Disability Confident employer schemes are highlighted by the university.

Qualifications

• Provide exceptional customer service to UofG Sport members and prospects.
• Drive new member sales and improve retention.
• Engage with customers, greet visitors, assist with bookings, and address feedback.

Responsibilities

• Greet users, assist with bookings and provide general guidance.
• Collect and respond to customer feedback to improve experience.
• Promote Disability Confident scheme and university initiatives.

Job description

In this customer-facing role you will be responsible for providing an exceptional standard of customer service to UofG Sport current and potential members, providing an outstanding experience that contributes an outstanding user experience, driving new member sales and improving retention of current members.

You will proactively engage and communicate with customers to provide an outstanding customer experience. This includes greeting users and visitors, helping with booking enquiries, providing general advice and guidance, and handling feedback/customer comments.

Proud member of the Disability Confident employer scheme

Membership Assistant

Company: University of Glasgow Salary: Not specified Hours: Part-time Location: Glasgow, G12 8QQ Working pattern: On-site Job type: Permanent Posting date: 26 Aug 2026 Closing date: 9 Sept 2026

Summary

In this customer-facing role you will be responsible for providing an exceptional standard of customer service to UofG Sport current and potential members, providing an outstanding experience that contributes an outstanding user experience, driving new member sales and improving retention of current members.

You will proactively engage and communicate with customers to provide an outstanding customer experience. This includes greeting users and visitors, helping with booking enquiries, providing general advice and guidance, and handling feedback/customer comments.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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