Membership Advisor

Leisure Opportunities; Bromsgrove; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free gym membership

Job summary

Everyone Active in Bromsgrove is seeking an ambitious Membership Advisor to help expand our membership base and advise customers on the best options to meet their fitness goals. The role involves speaking to customers on the phone, in person, and by email.

You will work across days, evenings and weekends, be enthusiastic, a strong communicator, and focused on achieving targets in a fast-paced environment. A supportive team and development opportunities are offered.

Qualifications

• Be enthusiastic and motivated.
• Excellent communication across phone, in person and email.
• Results driven with ability to meet targets.
• Team player capable of independent work.

Responsibilities

• Advise existing and potential customers on suitable membership options.
• Promote memberships and drive new sign-ups.
• Communicate effectively in a fast-paced environment.
• Maintain high energy and customer focus across channels.
• Support targets and contribute to team success.

Skills

Excellent communication

Multichannel communication

Self-motivated

Team player

Job description

Competitive salary plus commission & benefits

At Bromsgrove Sports & Leisure Centre Everyone Active is currently seeking an ambitious and self-motivated individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week. The successful candidate will be responsible for helping expand Everyone Active’s extensive membership base, advising both existing and potential customers on which membership option will best suit them in delivering their fitness and activity goals.

We need a Membership Advisor who will be responsible for the following:

• Be enthusiastic and motivated
• Be a fantastic communicator that relishes working in a fast paced environment
• Be results driven and be able to overachieve on targets set
• Be a team player and a capable individual
• Be at ease on the telephone, face to face and email when contacting customers

The role will involve working days, evenings and weekends.

What can we do for you?

Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 200 plus centres nationwide.