Member Services Representative

United FP; Turves Green; On-site; GBP 13,776 - 16,531; Part time

Benefits offered by this job

Competitive salaries

Black Card membership

Growth opportunities

Job summary

A vibrant fitness organization is seeking a Member Services Representative in Birmingham to deliver exceptional service and encourage fitness success. Responsibilities include maintaining a clean environment, recruiting members, and assisting at the welcome desk. Ideal candidates should be at least 18 years old, possess a passion for helping others, and have a high school diploma. This part-time role offers competitive pay and flexible shifts, including weekends and holidays.

Qualifications

• Minimum age of 18.
• Passion for helping others.
• Physical ability to lift up to 50 lbs.

Responsibilities

• Deliver exceptional member service.
• Maintain a clean club environment.
• Recruit members for fitness classes.

Skills

Customer service

Teamwork

Dependability

Flexibility

Education

High school diploma or GED equivalent

Job description

Future Opening: Member Services Representative

Part Time • Birmingham (Inverness)

THE PLANET FITNESS MISSION

We at Planet Fitness are here to create a judgment‑free zone where everyone can welcome an active lifestyle. We strive to keep our environment safe and welcoming. You belong!

ORGANIZATION OVERVIEW

Title: Member Services Representative

Reports to: Club Manager

FLSA: Non‑Exempt

THE OPPORTUNITY

Join us to positively impact people and grow your leadership skills in a fun environment. We are expanding and looking for energetic, customer‑centric individuals.

What You'll Be Doing

As a Member Services Representative you will be a high‑energy, positive team member, delivering exceptional member service and encouraging fitness success.

• Maintain a super clean club to meet member expectations.
• Recruit new and current members for fitness classes.
• Introduce members to Black Card amenities.
• Assist with member enlistment, greetings and farewells at the welcome desk, and other club responsibilities.
• Lead by example and invite members to join our community.
• Work flexible shifts, including weekends and holidays.
• Take advantage of competitive salaries, Black Card membership and growth opportunities.

What You'll Bring to the Table

• Minimum age of 18.
• Passion for helping others.
• Physical ability to lift, stand, walk, bend, balance, kneel up to 50 lbs and handle hazardous chemicals.
• High school diploma or GED equivalent.
• Dependable and punctual.

Physical Demands

• Occasional lift, push or pull at least 50 lbs.
• Stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist or crouch.

Equal Employment Opportunity

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.