Member Services Administrator (Temp) - Office & Secretariat

Manpower (United Kingdom); Sheffield; On-site; GBP 28,000 - 41,000; Full time

Job summary

Manpower (United Kingdom) is seeking a dependable Member Services Administrator to provide temporary cover in the Sheffield office. You will support Regional Officers, assist union members, and manage a busy workload with discretion and professionalism.

The role is office-based, full-time, for approximately 6 to 8 weeks, with hours 9am-5pm (Mon-Thu) and 9am-4pm on Friday. Immediate start preferred.

Qualifications

• Previous secretarial, administrative or office-support experience.
• Strong organisational skills with ability to manage several priorities.
• Excellent written and verbal communication skills.
• Experience in maintaining databases and producing accurate reports.
• Ability to draft professional correspondence, letters and reports.
• Strong numeracy skills and attention to detail.

Responsibilities

• Providing comprehensive secretarial and administrative support to Regional Officers.
• Managing diaries, arranging appointments and organising meetings.
• Preparing meeting documents, agendas, reports and correspondence.
• Taking accurate minutes during meetings and distributing actions promptly.
• Maintaining organised, accurate and confidential filing systems.
• Producing letters, reports, spreadsheets and other documentation.
• Responding to telephone calls, emails and general enquiries professionally.
• Providing additional administrative support to regional organising teams when required.
• Responding to enquiries from union members and providing clear, helpful assistance.
• Processing new membership applications and updating membership information.
• Maintaining accurate records and ensuring information is entered correctly.
• Administering direct debit applications and changes.
• Processing subscriptions, contribution arrears and benefit-related documentation.

Skills

Secretarial work

Organisational skills

Verbal communication

Microsoft Word

Tools

Microsoft Excel

Outlook

Job description

Manpower (United Kingdom) is seeking a dependable Member Services Administrator to provide temporary cover in the Sheffield office. You will support Regional Officers, assist union members, and manage a busy workload with discretion and professionalism.

The role is office-based, full-time, for approximately 6 to 8 weeks, with hours 9am-5pm (Mon-Thu) and 9am-4pm on Friday. Immediate start preferred.