Member Experience Specialist

WeWork Community Workspace UK Limited; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

WeWork Community Workspace UK Limited seeks a proactive Community Associate to be the on-site face of the building. You will support the Community Management team, welcome members, manage front desk duties, and help drive events and member engagement.

Role focuses on delivering hospitality, handling inquiries, coordinating mail and building operations, and fostering an inclusive, entrepreneurial community across the workspace and with Enterprise clients when required.

Qualifications

• 1+ years of hospitality experience.
• Strong verbal and written communication skills.
• Ability to build relationships and foster community.

Responsibilities

• Serve as the on-site face of WeWork and support Community Management.
• Greet members, manage front desk duties, and sign-in guests.
• Coordinate events and drive member engagement.
• Assist with building operations, mail, and access control.

Skills

Hospitality experience

Customer service

Communication skills

Interpersonal skills

Multitasking

Integrity

Education

Four-year degree preferred

Tools

Welkio tablet

Kube

Job description

WeWork Community Workspace UK Limited seeks a proactive Community Associate to be the on-site face of the building. You will support the Community Management team, welcome members, manage front desk duties, and help drive events and member engagement.

Role focuses on delivering hospitality, handling inquiries, coordinating mail and building operations, and fostering an inclusive, entrepreneurial community across the workspace and with Enterprise clients when required.