Member Experience & Operations Assistant

David-Lloyd-Clubs; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free Club Membership for you and your…

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Career Advancement opportunities

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in the United Kingdom is seeking an Operations Assistant to help ensure our members feel safe and have an excellent experience every day, seven days a week. You will support club departments with tasks such as cleaning, opening and closing duties, greeting members, and assisting teams as needed.

We offer a welcoming culture with perks including free club membership for you and a family, discounts on food and drinks, swimming, tennis lessons and personal training, plus career

Qualifications

• As a customer-focused Operations Assistant, you will welcome members and assist across club activities.
• You should be a team player with strong communication and collaborative skills.
• Ability to thrive in a fast-paced environment; Emergency Response Qualification desirable.

Responsibilities

• Greet and assist members to ensure a welcoming experience.
• Support cleaning, opening and closing tasks to keep the club pristine.
• Assist teams across departments as needed to maintain smooth operations.
• Help uphold safety and member wellbeing throughout the club.

Skills

Customer service

Team player

Communication

Collaboration

Fast-paced work

Job description

David Lloyd Clubs in the United Kingdom is seeking an Operations Assistant to help ensure our members feel safe and have an excellent experience every day, seven days a week. You will support club departments with tasks such as cleaning, opening and closing duties, greeting members, and assisting teams as needed.

We offer a welcoming culture with perks including free club membership for you and a family, discounts on food and drinks, swimming, tennis lessons and personal training, plus career