Member Experience & Club Operations Associate

Global Sports Jobs Limited; Manchester; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free club membership for you and your 

Discount on food and drinks.

Discounts on swimming, tennis lessons,

Personal training discounts

Wagestream app: get paid on demand

Benefits Suite access

Job summary

Global Sports Jobs Limited is seeking a customer-focused team member to join the Manchester North site. You will help ensure members feel safe and have an excellent experience every day, seven days a week, while supporting cleaning, opening/closing tasks, and greeting members.

This role operates within a team-driven environment, acting as an ambassador for the business. The ideal candidate has a passion for customer service, strong communication and teamwork, and can thrive in a fast-paced

Qualifications

• Passion for customer service.
• Strong communication and collaboration skills, with the ability to work as part of a team.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the club in ensuring members feel safe and have an excellent experience every day, seven days a week.
• Assist departments across the club with cleaning tasks.
• Carry out opening and closing tasks.
• Greet members.
• Support teams wherever needed.

Skills

Customer service

Communication

Teamwork

Fast-paced environment

Job description

Global Sports Jobs Limited is seeking a customer-focused team member to join the Manchester North site. You will help ensure members feel safe and have an excellent experience every day, seven days a week, while supporting cleaning, opening/closing tasks, and greeting members.

This role operates within a team-driven environment, acting as an ambassador for the business. The ideal candidate has a passion for customer service, strong communication and teamwork, and can thrive in a fast-paced